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PENYULUHAN TENTANG BAHAYA NARKOBA DI SMAN 3 BENGKALIS Bobi Handoko; Anastasya Shintia Yuliana; Heru Hardianto; Justika Alwi; Annisa Nurulisah
Awal Bros Journal of Community Development Vol 1 No 1 (2020): Jurnal Pengabdian Masyarakat Awal Bros
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v1i1.45

Abstract

Drugs are substances or drugs either natural, synthetic, or semi-synthetic, which cause the effect of decreased consciousness, hallucinations, and stimulation. The term drug refers to a group of substances that generally pose a risk of addiction to its users. Adolescence is a transitional period between childhood and adulthood, which begins at the time of sexual maturity between the ages of 11 or 12 years to 20 years. Purpose of community service To make students know about the dangers of drugs and know about the types of drugs. The implementing method provides directions to students to stay away from drugs and other types of drugs and provides leaflets about the dangers of drugs. The obstacle that occurred during the activity process was that there were some students and students were not aware of the socialization of this activity, so they did not attend the activity. The solution is the school will give an announcement on the wall to invite directly to the school to attend this activity. The Results On Tuesday, 08.00 am to 12.00 noon, students who attended were given material related to knowledge about the dangers of drugs. This is done to help students understand about the dangers of drug abuse. At 1:00 p.m. to 4:00 p.m., the speakers explained the prevention efforts in drug abuse. Then proceed by asking again the things that have been explained about the dangers of drugs with prevention efforts. The conclusion is that students who participate in counseling on the dangers of drugs are to know what drugs are and become provisions for them later.
PENYULUHAN TENTANG ALUR PELAYANAN PUSKESMAS PADA PENGUNJUNG PUSKESMAS REJOSARI TAHUN 2021 Bobi Handoko; Akmal darman Putra; Ani Riza Wati
Awal Bros Journal of Community Development Vol 2 No 1 (2021): Jurnal Pengabdian Masyarakat Awal Bros
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v2i1.96

Abstract

According to Permenkes No. 43 of 2019 Puskesmas is a health service facility that organizes public health efforts and first-level individual health efforts, by prioritizing promotive and preventive efforts in their working areas. The Puskesmas Information System is an arrangement that provides information to assist the decision-making process in implementing the management of the Puskesmas to achieve the target of its activities. The method we use is lecture and question and answer discussion. The tools we use during the counseling are brochures and banners. The counseling will be held at the Rejosari Health Center on Wednesday, July 7, 2021. From 08.00 to 11.00 WIB. The counseling materials that will be provided include understanding the flow of the puskesmas, providing information related to the units in the puskesmas and directing the instructions for the service flow at the puskesmas. At the end of the process of counseling the service flow at the puskesmas, visitors and patients can understand the existing service flow.
PENYULUHAN PENYAKIT CHIKUNGUNYA DI SMA NEGERI 5 PEKANBARU Bobi Handoko; Abdul Zaky; Sherly Mutiara
Awal Bros Journal of Community Development Vol 5 No 1 (2024): Awal Bros Journal of Community Development
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v5i1.409

Abstract

Chikungunya is a disease caused by the Chikungunya virus (CHIKV) which is characterized by symptoms of high fever and very severe joint pain. The first Chikungunya case that occurred in Indonesia was in Samarinda City in 1973 and was recorded as an Extraordinary Event (KLB), then the case disappeared for approximately 20 years after which it began to appear again in 2001 in Sumatra where it was also recorded as an Extraordinary Event. (KLB). Recorded Chikungunya cases in 2001-2003 reached 3,918 total cases without deaths. This counseling aims to find out how high the death rate is caused by the Chikungunya virus (CHIKV) and find out how to prevent and treat the Chikungunya virus. The method used is outreach which is expected to increase public knowledge regarding Chikungunya disease such as symptoms, prevention and treatment methods.
Faktor-Faktor yang Mempengaruhi Beban Kerja Petugas Administrasi di Rumah Sakit Umum Daerah Arifin Achmad Provinsi Riau Marian Tonis; Desvita Putri Andriani; Bobi Handoko; Muhammad Firdaus; Agus Salim
Jurnal Praba : Jurnal Rumpun Kesehatan Umum Vol. 4 No. 3 (2026): September : Jurnal Praba : Jurnal Rumpun Kesehatan Umum
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/praba.v4i3.876

Abstract

The workload of administrative staff in hospitals is a crucial factor influencing the smooth delivery of healthcare services. These staff members are responsible for tasks such as record-keeping, data entry, document verification, filing, and patient administrative services; consequently, they face workloads shaped by physical, mental, and time-related demands. This study aimed to determine the impact of physical, mental, and time-related workloads on the overall workload of administrative staff at the Arifin Achmad Regional General Hospital in Riau Province.The study employed an analytical quantitative method with a cross-sectional design. A total of 37 respondents were selected using a total sampling technique. Data were collected via questionnaires and analyzed using univariate and bivariate analyses, including simple linear regression. The results indicated that physical workload had a significant effect on the administrative staff's workload (significance value: 0.010), as did mental workload (significance value: 0.036) and time-related workload (significance value: 0.014).The research results indicate that physical workload significantly affects the workload of administrative staff (significance value of 0.010), mental workload significantly affects the workload of administrative staff (significance value of 0.036), and temporal workload significantly affects the workload of administrative staff (significance value of 0.014). Thus, each workload variable namely physical workload, mental workload, and temporal workloadis proven to have a significant impact on the workload of administrative staff at the Arifin Achmad Regional General Hospital, Riau Province.It is recommended that the hospital conduct periodic workload evaluations to ensure that task allocation is effective, proportional, and aligned with the staff's work capacity.
Hubungan Peran Kader Posyandu dalam Pelayanan Imunisasi dengan Kepatuhan Imunisasi Dasar Lengkap di Puskesmas Garuda Pekanbaru Bobi Handoko; Annisa Ramadhani; Agus Salim; Anastasya Shinta Yuliana; Wiwik Suryandartiwi
Jurnal Praba : Jurnal Rumpun Kesehatan Umum Vol. 4 No. 3 (2026): September : Jurnal Praba : Jurnal Rumpun Kesehatan Umum
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/praba.v4i3.881

Abstract

Complete basic immunization is a preventive health effort to protect children from diseases that can be prevented through immunization. The success of immunization programs is not only influenced by health services but also by the role of Posyandu cadres in providing education, motivation, reminding immunization schedules, assisting services, and recording and reporting immunization activities. This study aimed to determine the relationship between the role of Posyandu cadres in immunization services and complete basic immunization compliance at Garuda Health Center Pekanbaru. This study employed a quantitative approach with a cross-sectional design and an observational-analytic method. The sample consisted of 92 respondents selected using purposive sampling. Data were collected via questionnaires and the Maternal and Child Health (MCH) handbook. Data analysis involved univariate and bivariate analyses using the Chi-Square test. The results showed that 54 respondents (58.7%) were not compliant and 38 respondents (41.3%) were compliant with complete basic immunization. There was a significant relationship between the role of cadres as educators (p-value=0.036) and motivators (p-value=0.003) with complete basic immunization compliance. Meanwhile, the roles of cadres as schedule reminders, companions, and recorders/reporters showed no significant relationship. In conclusion, there is an association between the roles of educators and motivators and compliance with the full primary immunization schedule; however, there is no association between schedule reminders, accompaniment, record-keeping, and reporting and compliance with the full primary immunization schedule. Therefore, it is recommended that community health centers strengthen the role of community health workers by utilizing the QR codes that have been posted as an educational tool to improve compliance with the full primary immunization schedule.
Pengembangan Sistem Pengelolaan Komplain Pasien Berbasis Web di Puskesmas Tenayan Raya Pekanbaru : Studi Kasus pada Bagian Costumer Service Bobi Handoko; Lira Syafitri; Asep Marzuki; Marian Tonis; Agus Salim
Jurnal Praba : Jurnal Rumpun Kesehatan Umum Vol. 4 No. 3 (2026): September : Jurnal Praba : Jurnal Rumpun Kesehatan Umum
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/praba.v4i3.904

Abstract

  Patient complaint management is an important effort to improve healthcare service quality. At Tenayan Raya Public Health Center, complaint management is still conducted manually, causing difficulties in recording, monitoring, and following up patient complaints in an integrated manner. This study aimed to develop a web-based patient complaint management system to support effective complaint submission, management, and resolution processes. The study used a Research and Development (R&D) approach with the System Development Life Cycle (SDLC) Waterfall model, consisting of requirements analysis, system design, implementation, testing, and maintenance stages. Data were collected through observation, interviews, and documentation. System evaluation was conducted through functional testing and feasibility testing involving 30 respondents. The results indicated that the developed system successfully provided essential features, including user registration and login, online complaint submission, satisfaction assessment, complaint history and status tracking, and an administrator dashboard for complaint management and follow-up monitoring. Functional testing showed that all features operated according to user requirements, while feasibility testing achieved a 100% score, indicating that the system was highly feasible. The developed system supports a more effective, structured, and well-documented complaint management process to improve healthcare service quality.
Faktor-Faktor yang Mempengaruhi Kinerja Pegawai Puskesmas Garuda Pekanbaru Agus Salim; Nur Laili Destiani; Bobi Handoko; Anastasya Shinta Yuliana; Aulia Annisa
Jurnal Praba : Jurnal Rumpun Kesehatan Umum Vol. 4 No. 3 (2026): September : Jurnal Praba : Jurnal Rumpun Kesehatan Umum
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/praba.v4i3.940

Abstract

Employee performance is one of the important factors in supporting the quality of health services at Community Health Centers (Puskesmas). Problems related to attendance discipline and task completion indicate that employee performance still needs attention. This study aimed to determine the factors influencing employee performance at Garuda Community Health Center, Pekanbaru. This study used an observational analytical design with a cross-sectional approach and quantitative analysis. The population consisted of 54 employees, with a saturated sampling technique. The instrument used was a questionnaire, while data were analyzed using multiple linear regression, t-test, and F-test. The results showed that individual factors, leadership, team, system, and situational factors simultaneously had a significant effect on employee performance, with a significance value of <0.001. Partially, all factors also had a significant effect on employee performance. The descriptive analysis showed that individual factors received a very positive assessment, with 77.8% of respondents strongly agreeing and 22.2% agreeing. Team factors received 50% agreeing and 50% strongly agreeing. Meanwhile, some respondents disagreed with the leadership, system, and situational factors, at 1.9%, 7.4%, and 5.6%, respectively. Situational factors were the most dominant factor influencing employee performance. This study concludes that the individual, leadership, team, system, and situational factors have been implemented well, and all of these factors have a significant effect on employee performance. However, improvements are still needed in the leadership and system factors. The Puskesmas is advised to improve the quality of leadership and work systems while maintaining a conducive work environment to support the improvement of employee performance.
Hubungan Budaya Keselamatan Pasien dengan Kejadian Insiden Keselamatan Pasien di Rumah Sakit Umum Daerah Petala Bumi Provinsi Riau Marian Tonis; Azriel Winesta; Anastasya Shinta Yuliana; Bobi Handoko; Muhammad Firdaus
Jurnal Praba : Jurnal Rumpun Kesehatan Umum Vol. 4 No. 3 (2026): September : Jurnal Praba : Jurnal Rumpun Kesehatan Umum
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/praba.v4i3.951

Abstract

Patient safety culture is one of the essential components in improving the quality of healthcare services in hospitals. A strong patient safety culture fosters an environment that supports open communication, teamwork, non-punitive incident reporting, and management commitment to preventing patient safety incidents. This study aimed to determine the relationship between patient safety culture and patient safety incidents at Petala Bumi Regional General Hospital, Riau Province.This study employed a quantitative method with an observational analytic approach and a cross-sectional design. The research was conducted from March to June 2026 involving 129 nursing personnel selected using probability sampling. Data were collected through a patient safety culture questionnaire and patient safety incident documentation, then analyzed using univariate analysis and Pearson correlation test.The results showed a significant negative relationship between patient safety culture and the incidence of patient safety incidents (r = -0.484; p < 0.001). All dimensions of patient safety culture, including management commitment, teamwork, open communication, non-punitive reporting, and staff training, were also significantly associated with the incidence of patient safety incidents. In conclusion, the overall implementation of patient safety culture has not yet been optimal and still requires improvement in several aspects. It is recommended that the hospital strengthen the culture of reporting incidents that have the potential to harm patients and use every reported incident as a learning opportunity to improve the quality of healthcare services. One suggested strategy is to display banners containing the Standard Operating Procedures (SOP) for Adverse Events (AE) and Near Miss Incidents (NMI) in strategic areas, so that healthcare personnel are encouraged to enhance patient safety culture through incident reporting in accordance with the established SOP.
Pengaruh Waktu Tunggu Pendaftaran Rawat Inap terhadap Keputusan Pemilihan Kembali (Loyalitasa) Pasien Rumah Sakit Umum Daerah Petala Bumi Provinsi Riau Yuliana, Anastasya Shinta; Ahmad Said; Sherly Mutiara; Muhammad Firdaus; Bobi Handoko
Jurnal Praba : Jurnal Rumpun Kesehatan Umum Vol. 4 No. 3 (2026): September : Jurnal Praba : Jurnal Rumpun Kesehatan Umum
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/praba.v4i3.978

Abstract

The waiting time for inpatient registration is an important indicator of hospital service quality that can influence patients' perceptions and loyalty, particularly among insured patients. Preliminary data from Petala Bumi Regional General Hospital, Riau Province, showed a decline in patient visits from 4,432 in 2024 to 2,800 in 2025, accompanied by complaints regarding the lengthy insurance verification process during registration. This study aimed to determine the effect of inpatient registration waiting time on patient loyalty at Petala Bumi Regional General Hospital, Riau Province.This study employed a quantitative method with a descriptive analytic approach and a cross-sectional design. A total of 97 respondents were selected from a population of 2,800 patients using the Slovin formula and accidental sampling technique. Data were collected through questionnaires and hospital documents, then analyzed using univariate analysis, Pearson product-moment correlation, and simple linear regression.The results showed a significant relationship between inpatient registration waiting time and patient loyalty (r = 0.605; p = 0.000). The reliability dimension had the strongest correlation (r = 0.567), followed by tangibles (r = 0.553), responsiveness (r = 0.546), and assurance (r = 0.501). Waiting time contributed 36.56% to patient loyalty.In conclusion, better management of inpatient registration waiting time is associated with higher loyalty among insured patients. Hospitals are recommended to improve registration facilities, conduct regular staff audits, provide sops through QR codes, and enhance staff communication and empathy