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p-Index From 2021 - 2026
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All Journal Jurnal Organisasi Dan Manajemen Eduvest - Journal of Universal Studies
Dirza Williansyah
Universitas Indonesia
Aerospace Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Neuroscience Social Sciences

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Enhancing The Usage Of Microlearning System In Public Sector Dirza Williansyah; Elok Savitri Pusparini
Eduvest - Journal of Universal Studies Vol. 4 No. 10 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i10.43132

Abstract

This study explores the factors influencing the use of microlearning in the public sector by applying the DeLone and McLean Information Systems Success Model (DMISM). The study focuses on the role of overall quality, compatibility, and transformational leadership in shaping the actual use of microlearning systems. Using a quantitative approach, data were collected from 317 employees of Indonesian Government Financial Institutions (Lembaga Keuangan Pemerintah) through an online survey. The data were analyzed using covariance-based structural equation modeling (CB-SEM) in LISREL 8.8. The results indicate that overall quality, compatibility, and transformational leadership have significant and positive impacts on the actual use of microlearning systems. Among these factors, compatibility emerged as the strongest predictor of use. The findings suggest that improving the quality of microlearning content, aligning it with employee preferences, and developing a supportive leadership environment are key to increasing the adoption and effectiveness of microlearning in public sector organizations. Further research is recommended to explore other potential factors and expand the scope to other government sectors
Microlearning in the Public Sector: What Drives User Satisfaction? Dirza Williansyah; Elok Savitri Pusparini
Jurnal Organisasi dan Manajemen Vol. 22 No. 1 (2026)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v22i1.6991.2026

Abstract

Purpose – This research seeks to thoroughly explore the determinants of user satisfaction in microlearning within the public sector. It employs DeLone and McLean's Information System Success Model (DMISM) as a foundational framework, while also examining the impacts of transformational leadership and system compatibility. Methodology –This quantitative study gathered data via an online survey, achieving 317 responses from participants within Indonesia's public sector through a snowball sampling approach. The analysis of the collected data was conducted using covariance-based structural equation modeling (CB-SEM) with LISREL 8.8 software. Findings –The results indicate that overall quality, compatibility, and transformational leadership significantly and positively impact user satisfaction, with actual usage serving as a mediating factor. Originality –The study examines both individual and organizational elements to offer fresh perspectives on the primary factors driving user satisfaction in microlearning within the public sector.
Co-Authors Elok Savitri Pusparini