Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
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This Author published in this journals
All Journal Indo-Fintech Intellectuals: Journal of Economics and Business
Putri Dwi Jayanti
Sekolah Tinggi Manajemen Transportasi Malahayati
Humanities Economics, Econometrics & Finance Social Sciences

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Enhancing Education and Training Effectiveness for Microtrans Public Transportation Crews in DKI Jakarta Nur Achmad Jabrial; Mardiana Mardiana; Putri Dwi Jayanti; Boy Laksmana; Sukardi Sukardi
Indo-Fintech Intellectuals: Journal of Economics and Business Vol. 4 No. 4 (2024): Indo-Fintech Intellectuals: Journal of Economics and Business
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/ifijeb.v4i4.1628

Abstract

This research examines the effectiveness of education and training programs for Microtrans public transportation crews in DKI Jakarta, focusing on improving operational efficiency and service quality. Through a mixed-methods approach combining qualitative interviews and surveys, key challenges were identified across six critical indicators: punctuality of training sessions, achievement of training targets, implementation of training outcomes, utilization of training benefits, post-training work performance, and behavioral changes. Findings reveal significant gaps, including delays in training sessions, missed training targets, and difficulties in applying acquired skills on the job. Recommendations include enhancing scheduling systems, aligning curricula with operational needs, and integrating practical training methods to bridge these gaps. Furthermore, fostering a culture of continuous learning and professional development among crews is essential to sustain improvements over time. By addressing these challenges, stakeholders can enhance crew competency, service reliability, and overall public transportation quality in DKI Jakarta
Analysis of Cargo Handling Efficiency on Mt. Golden Sky Hana: Procedures and Performance Arief Supriatna; Boy Laksmana; Putri Dwi Jayanti
Indo-Fintech Intellectuals: Journal of Economics and Business Vol. 4 No. 4 (2024): Indo-Fintech Intellectuals: Journal of Economics and Business
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/ifijeb.v4i4.1632

Abstract

This research evaluates the cargo handling processes aboard the MT. Golden Sky Hana, focusing on the effectiveness of loading and unloading operations. Using qualitative methods, including direct observations and structured interviews, the study assesses procedural adherence, crew competency, equipment utilization, communication efficiency, and safety practices. The findings reveal that 95% of the cargo handling activities are rated as "Very Good," indicating high operational efficiency. The results underscore the effectiveness of current procedures, the strong knowledge and skills of the crew, and the effective use of equipment. Communication among crew members and adherence to safety protocols also contribute significantly to the success of the operations. The research highlights the importance of maintaining high standards in cargo handling practices and offers insights for further improvement. Continuous training, regular updates to procedures, and investment in equipment are recommended to enhance operational performance further.
Co-Authors Arief Supriatna Boy Laksmana Mardiana Mardiana Nur Achmad Jabrial Sukardi Sukardi