Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal Innovative: Journal Of Social Science Research Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran
Restu Tanjung, Dwi
Unknown Affiliation
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Sistem Demokrasi Di Indonesia Ditinjau Dari Sudut Hukum Ketatanegaraan Restu Tanjung, Dwi; Dalimunthe, Nikmah
Innovative: Journal Of Social Science Research Vol. 3 No. 6 (2023): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Konsep demokrasi telah menjadi istilah kunci yang signifikan dalam domain ilmu politik. Ini tidak mengherankan karena saat ini demokrasi dianggap sebagai indikator utama perkembangan politik suatu negara. Demokrasi memainkan peran penting dalam pembagian kekuasaan di dalam suatu negara, umumnya mengikuti konsep dan prinsip trias politica, di mana kekuasaan negara, yang diperoleh dari rakyat, harus digunakan untuk kesejahteraan dan kemakmuran mereka. Prinsip seperti trias politica menjadi sangat penting, terutama ketika catatan sejarah menunjukkan bahwa kekuasaan pemerintah (eksekutif) yang sangat besar tidak selalu mampu membentuk masyarakat yang adil dan beradab. Bahkan, kekuasaan absolut pemerintah seringkali dapat mengakibatkan pelanggaran terhadap hak asasi manusia.Kebebasan berpendapat atau menyampaikan pendapat adalah hak setiap Warga Negara Indonesia yang dijamin oleh UUD 1945. Hak kebebasan berpendapat menduduki posisi tertinggi dalam prinsip-prinsip demokrasi dan liberalisasi. Namun, hak tersebut tetap tunduk pada koridor atau batasan hukum. Adanya lembaga perwakilan seperti DPR atau DPRD menjadi saluran untuk menyalurkan hak kebebasan berpendapat, dan penting untuk diingat bahwa hak ini tidak boleh melanggar hak-hak orang lain. Pada dasarnya, setiap warga negara memiliki hak kebebasan berpendapat dengan posisi yang sama.
The Influence of Cross Selling and Up Selling in Increasing Customer Loyalty Restu Tanjung, Dwi; Ikhsan Harahap, Muhammad; Anggraini, Tuti
Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Volume 11, Issue 1, 2024
Publisher : Pendidikan Administrasi Perkantoran, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71309/administrare.v11i1.2416

Abstract

Business competition between banks now shows increasingly tight competition to get customers, so banks are struggling to provide the best services and services. This research aims to find out whether there is an influence of Cross-Selling and up-selling in increasing customer loyalty at Bank Syariah Indonesia (BSI) KC Kuala Simpang. This research was conducted at BSI KC Kuala Simpang. This type of research uses quantitative methods, which collect data in the form of questionnaires that are distributed to users or customers of BSI KC Kuala Simpang. The population in this study was 1,200 customers with a sample size of 100. To determine the number of samples taken, the Slovin formula was used. Meanwhile, the analysis technique uses SPSS 25 software, which explains that the Cross Selling and up Selling variables have a positive and significant influence on customer loyalty. Cross-selling and up-selling are two strategies that companies often use to increase sales and increase customer satisfaction. Although they are two different techniques, they are closely related and often work together to maximize sales potential. Both strategies have the same goal, namely increasing the average transaction value per customer. Cross-selling involves selling additional products that are complementary or related to what the customer has already purchased, when it comes to up-selling, the aim is to persuade customers into buying a higher-priced or deluxe version of the product they initially planned to buy.
Co-Authors Dalimunthe, Nikmah Ikhsan Harahap, Muhammad Tuti Anggraini