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All Journal Ascarya: Journal of Islamic Science, Culture and Social Studies Journal of Applied Science, Technology & Humanities
Jesika Azura
Bogor Agricultural University
Religion Humanities Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Analisis Kepuasan Pelanggan di Saung Pak Ewok Restoran Ramah Keluarga di Jawa Barat Rolan Sitinjak; Jesika Azura; Luluah Sabrina Putri; Dinda Marina; Annisa Salsabila Suryawan; Danish Ardian Pangest; Khoirul Aziz Husyairi; Tina Nur Ainun
Ascarya: Journal of Islamic Science, Culture, and Social Studies Vol. 3 No. 1 (2023)
Publisher : Perkumpulan Alumni dan Santri Mahyajatul Qurro'

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53754/iscs.v3i1.540

Abstract

The purpose of this study was to examine the effect of six variables on customer satisfaction with Saung Pak Ewok. Saung Pak Ewok is a popular restaurant with a family restaurant concept in West Java. The six variables considered are location, promotion, staff, price, product, and distribution. To achieve the research objectives, the research method used was convenience sampling. A total of 80 respondents were selected to participate in this study, representing a wide range of Saung Pak Ewok customers. Data was collected through various means including interviews, questionnaires, and observations. Multiple linear regression analysis was used to analyze the variables that affect customer satisfaction. This statistical technique allows researchers to identify the individual and combined effects of variables on customer satisfaction. The results showed that location, promotion, and human resources have a significant impact on customer satisfaction. Saung Pak Ewok's location, promotion, and staff quality were found to contribute positively to customer satisfaction. However, the price variable was found to have no significant effect on customer satisfaction. In conclusion, this study explains the variables that significantly influence customer satisfaction at Saung Pak Ewok. The findings highlight the importance of place and promotion in creating a positive customer experience. This research provides valuable insights for Saung Pak Ewok and other similar establishments seeking to increase customer satisfaction and improve overall business performance.
Implementation of Fuzzy Logic in Determining Recommendations for Purchasing Folic Acid Supplements based on Fruit and Vegetable Consumption Patterns in Pregnant Mothers Annisa Nurul Adelia; Al Zahra Dwi Pranata Lia Tanjung; Jesika Azura; Windy Anjeli Br Sitanggang; Sophia Solihati Devi; Syifa Hawasiatul Fikriyah; Myita Syabrina; Shafira Az-zahra; Ardya Hadi Kusuma; Muhammad Arsyad Budiman; Muhammad Danang Mukti Darmawan; Nanda Octavia; Ester Angeline; Fiqri Nurfadillah; Mrr. Lukie Trianawati
Journal of Applied Science, Technology & Humanities | JASTH Vol. 1 No. 3 (2024): June 2024
Publisher : Batrisya Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62535/qvk7py59

Abstract

This research aims to implement fuzzy logic in determining the level of recommendation for folic acid supplements based on the input of the amount of vegetable and fruit consumption and folic acid content. The output of the developed system is in the form of recommendation level with categories of "not recommended", "less recommended", and "recommended". This research data was obtained based on literature studies and through observation of samples of supplements containing folic acid in several related pharmacies. This research method includes direct calculations and the use of MATLAB. The results show that in the example case with the amount of vegetable and fruit consumption of 550 with a folic acid content of 175 can produce an output value of 400 which puts the recommendation level based on dosage in the "not recommended" position. This result has been verified both through direct calculation and the use of MATLAB software. Studies have concluded that the application of using of fuzzy logic can help in providing supplement levels. This contributes to considerate of decision-making in the community, especially in pregnant women, which can help determine the supplements consumed so that the fulfillment of daily consumption of folic acid content can be met.
Co-Authors Al Zahra Dwi Pranata Lia Tanjung Annisa Nurul Adelia Annisa Salsabila Suryawan Ardya Hadi Kusuma Danish Ardian Pangest Dinda Marina Ester Angeline Fiqri Nurfadillah Husyairi, Khoirul Aziz Luluah Sabrina Putri Mrr. Lukie Trianawati Muhammad Arsyad Budiman Muhammad Danang Mukti Darmawan Myita Syabrina Nanda Octavia Rolan Sitinjak Shafira Az-zahra Sophia Solihati Devi Syifa Hawasiatul Fikriyah Tina Nur Ainun Windy Anjeli Br Sitanggang