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This Author published in this journals
All Journal Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) International Journal of Science and Society (IJSOC)
A. Sobandi
Universitas Pendidikan Indonesia, Bandung, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Materials Science & Nanotechnology Social Sciences

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Adaptasi Model 4D untuk Pengembangan SOP Evaluasi Kinerja ISO 9001:2015 Eka Kartika Safitri; A. Sobandi; Rasto; Yosep Hernawan
Jurnal Manajemen Pendidikan dan Ilmu Sosial Vol. 6 No. 6 (2025): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Oktober-November 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v6i6.6066

Abstract

Meskipun ISO 9001:2015 telah diadopsi secara luas, organisasi masih menghadapi tantangan signifikan dalam mengimplementasikan sistem evaluasi kinerja yang efektif. Penelitian ini mengembangkan kerangka dokumentasi sistematis untuk evaluasi kinerja ISO 9001:2015 menggunakan adaptasi Model 4D. Penelitian dilakukan di perusahaan manufaktur bersertifikat melalui tiga tahapan: analisis kesenjangan komprehensif, perancangan lima prosedur terintegrasi, dan validasi ahli. Analisis kesenjangan mengungkapkan defisiensi dokumentasi yang serius, dengan 40% dokumen tidak tersedia dan 60% tersedia secara parsial. Kondisi ini mencerminkan kompleksitas implementasi Klausul 9 yang berakar pada keterbatasan kompetensi internal dan resistensi budaya organisasi. Adaptasi Model 4D berhasil menghasilkan lima SOP terintegrasi yang mencakup evaluasi kepuasan pelanggan, penanganan keluhan, audit internal, tinjauan manajemen, dan tindakan koreksi. Setiap SOP dilengkapi formulir operasional dan diagram alir proses untuk implementasi praktis. Validasi ahli mencapai skor 4,40/5,0 (88%) dengan kesepakatan 100% antar-validator. Penelitian ini berkontribusi pada adaptasi Model 4D untuk dokumentasi sistem manajemen mutu dan menyediakan kerangka tervalidasi yang siap diimplementasikan. Kerangka metodologis ini dapat direplikasi untuk klausul ISO 9001:2015 lainnya dan menawarkan solusi praktis untuk mengurangi waktu pengembangan dokumentasi.
The Role of Digital Culture in Mediating Transformational Leadership on Employee Performance Andry Rivan Sumara; A. Sobandi; Janah Sojanah
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 6 (2025): Dinasti International Journal of Economics, Finance & Accounting (January - Feb
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i6.3803

Abstract

Leadership is one of the factors that influence the business process of an organization. The current era of digitalization is developing rapidly and the leadership factor is still a vital part of changing and improving digital business processes, one of which is in the government sector. This study will examine digital culture in mediating between transformational leadership and employee performance. The study was conducted using quantitative methods. The location of the study was in the work unit of the Human Resources Development Agency of the Ministry of Communication and Informatics. The results of the study indicate that transformational leadership has a strong influence on digital culture and digital culture strongly mediates between transformational leadership and employee performance, but transformational leadership has a weak influence on employee performance.
Performance Management System in Industry: A Systematic Literature Review Tonggo Marbun; A. Sobandi; Ridho Pangestu Adhitio Risali
International Journal of Science and Society Vol 6 No 2 (2024): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/ijsoc.v6i2.1146

Abstract

The increasingly competitive business environment necessitates the development of an effective Performance Management System (PMS). According to academics, current research on PMS has not yet reached a consensus on the actual consequences of PMS and the inconclusive results are due to inadequate understanding of the antecedents and effectiveness of PMS. Therefore, this research aims to observe the dimensions commonly used to measure PMS in the industrial context, understand the characteristics of studies, and identify antecedents, outcomes, mediations, and moderations in the literature on PMS in the industrial context over the past 7 years using a systematic literature review with the PRISMA guideline. The scholarly articles in this SLR are those included in the Scopus database from 2018 to 2024. The review results reveal that the dimensions currently used to study PMS originate from dimensions built by previous researchers, namely PMS Accuracy. The majority of the included studies on PMS in this research were published in 2018 and 2021, with most employing quantitative methods and the majority being located in India and Italy. Our research also reveals that PMS has a positive impact at both individual and organizational levels. This SLR contributes to explaining the current research conditions of PMS in the industrial context and also provides suggestions for future PMS research.
Co-Authors Andry Rivan Sumara Eka Kartika Safitri Janah Sojanah, Janah Rasto Ridho Pangestu Adhitio Risali Tonggo Marbun Yosep Hernawan