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Evaluation of Enterprise Resource Planning System Maturity with IT-IL V3 Framework at CV. Syntax Corporation Indonesia Rio Rinaldy; Lena Magdalena; Muhammad Hatta
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 9 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i9.1372

Abstract

This research aims to evaluate the development of the Enterprise Resource Planning (ERP) service system at CV. Syntax Corporation Indonesia uses the IT-IL V3 framework, especially in the Service Operations domain. This research is conducted by analyzing the performance and effectiveness of the ERP system that has been implemented, as well as how the system supports the company's daily business operations. Through an IT-IL V3-based evaluation approach, the study assessed critical aspects of ERP service operations such as incident management, problem management, and request management. The findings of this study provide insights into the strengths and weaknesses in the ERP system implementation at the company, as well as recommendations for improvements that can increase efficiency and user satisfaction. Using the IT-IL V3 framework, this study provides practical guidance for better management and development of ERP systems in the future.
The Role of Public Investment in Driving Economic Growth in Developing Countries Rio Rinaldy; Aji Soleman; Alfin Firnanto; Nur Syahrani Setiawati; Vani Rahmayani
Return : Study of Management, Economic and Bussines Vol. 5 No. 2 (2026): Return: Study of Management, Economic and Business
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v5i2.456

Abstract

Public investment is one of the main instruments of fiscal policy in encouraging economic growth in developing countries. However, its effectiveness often shows results that vary between countries. This study aims to analyze the role of public investment in economic growth by emphasizing the aspects of investment amount, management efficiency, and expenditure composition. The approach used is qualitative descriptive by utilizing secondary data from several developing countries. The results of the analysis show that countries with higher levels of public investment tend to have better economic growth, although the relationship is not linear. Investment management efficiency has proven to be a key factor that determines success, where countries with higher levels of efficiency are able to produce more optimal growth. In addition, the composition of investment also plays an important role, especially the allocation in the infrastructure sector which correlates with an increase in economic performance. These findings confirm that the success of public investment is not only determined by the size of the budget, but also by the quality of management and the accuracy of allocation. Therefore, fiscal policies in developing countries need to be focused on improving the efficiency and quality of public spending to achieve sustainable economic growth.