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TITANIA AYU SETIA ASIH
Program Studi Pendidikan Ekonomi Universitas Panca Sakti Bekasi
Agriculture, Biological Sciences & Forestry Education Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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PENGARUH PELATIHAN BAHASA INGGRIS TERHADAP KINERJA KARYAWAN DAILY WORKER DI HOTEL FAIRMONT JAKARTA TITANIA AYU SETIA ASIH; RITA ARYANI; NADIA RISTA
GANEC SWARA Vol 18, No 4 (2024): Desember 2024
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v18i4.1146

Abstract

This study analyzes the impact of English language training on the performance of daily worker employees at Fairmont Hotel Jakarta. Using quantitative methods and simple linear regression analysis, the study involved 67 randomly selected respondents. The results show a significant positive influence of English language training on employee performance, with 41.2% of performance variation explicable by language training. These findings affirm the importance of investing in language skill development as a strategy to enhance service quality in the hospitality industry. Theoretical and practical implications are discussed, including recommendations for developing more effective training programs and integrating language skills into human resource management in the hospitality sector. This research contributes significantly to understanding the critical role of English language skills in improving employee performance in the Indonesian hospitality industry.
Co-Authors Nadia Rista RITA ARYANI