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All Journal Publiciana Soshum: Jurnal Sosial dan Humaniora
Agustina, Laili Dwi
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Arts Humanities Education Languange, Linguistic, Communication & Media Social Sciences

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Urgensi Keamanan Dan Pertahanan : Implementasi Kebijakan Kamtibmas Pada Tempat Wisata Desa Miru Nurany, Fierda; Agustina, Laili Dwi; Kirana, Annastya Putri; Winar, Devira; Renata, Irma; Naufal, Ananda; Ismah, Rifdah Dwi
Publiciana Vol. 17 No. 02 (2024): September 2024
Publisher : Universitas Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36563/publiciana.v17i02.1240

Abstract

Tujuan penelitian ini untuk menganalisa dan mengkaji implementasi kebijakan Kamtibmas pada Tempat Wisata Desa Miru dalam perspektif teori Van Meter & Van Horn. Sistem pertahanan dan keamanan yang dilaksanakan oleh Tempat Wisata di Desa Miru masih sangat dibutuhkan untuk menciptakan keamanan dan ketertiban masyarakat yang strategis. Penelitian ini adalah penelitian kualitatif dengan subjek penelitian yaitu Wisata Desa Miru. Metode penelitian yang digunakan adalah teknik observasi, forum grup diskusi dan data sekunder. Hasil penelitian menunjukkan bahwa, standar kebijakan Kamtibmas dalam sistem keamanan dan pertahanan di Tempat Wisata Desa Miru belum berjalan dengan optimal sebab masih belum memiliki SOP secara khusus baik itu dari Kepala Desa maupun dari pihak-pihak yang terlibat seperti Bhabinkamtibmas dan Babinsa Kedamean. Dengan demikian, demi terwujudnya kondisi Kebijakan Keamanan dan Ketertiban Masyarakat (Kamtibmas) yang optimal dan kondusif, maka anggota Bhabinkamtibmas dan Babinsa yang bertugas di tiap-tiap sudut Tempat Wisata Desa Miru harus menjalankan tugas di desa binaannya dengan efektif lagi demi terciptanya situasi Kamtibmas desa yang kondusif.
Enhancing Public Information Disclosure through the Implementation of SP4N-LAPOR! Using the E-GovQual Model: A Case Study of the Pamekasan District Communications and Informatics Department Irianto, Heru; Nurany, Fierda; Agustina, Laili Dwi
Soshum: Jurnal Sosial dan Humaniora Vol. 15 No. 1 (2025): March 2025
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/soshum.v15i1.44-52

Abstract

This study examines the implementation of the SP4N-LAPOR! Application using the E-GovQual model to enhance public information disclosure at the Pamekasan Regency Communication and Information Office. Employing a qualitative research method with a descriptive approach, data were collected through interviews, observations, and documentation. The study's analysis followed the data reduction, data presentation, and conclusion process. The research framework was based on the E-GovQual model, which consists of four key variables with 21 attributes. The findings indicate that the implementation of SP4N-LAPOR! Aligns with Pamekasan Regent Regulation No. 19 of 2022, which governs the Public Service Complaint Management Action Plan for 2020–2024. The analysis of the four E-GovQual variables reveals that: (1) Efficiency—SP4N-LAPOR! has enhanced the effectiveness of complaint handling and overall public service improvement; (2) Trust—the commitment of the Communication and Information Office ensures data security and proper application use; (3) Service Excellence—the system provides efficient and timely services to the community; and (4) Citizen Support—employees actively manage the application, delivering responsive and user-centred services. Overall, the implementation of SP4N-LAPOR! has significantly contributed to broader and more equitable public information disclosure, supporting sustainable governance and improved public service delivery in Pamekasan Regency.
Co-Authors Fierda Nurany, Fierda Heru Irianto Ismah, Rifdah Dwi Kirana, Annastya Putri Naufal, Ananda Renata, Irma Winar, Devira