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EFEK PELATIHAN DAN PENDAMPINGAN TERHADAP PENGEMBANGAN USAHA MELALUI MEDIASI KREATIFITAS Qiftih, Kurnia Mariatul; Alam, Syamsul Alam; Muhammadin, Ahkmad
AkMen JURNAL ILMIAH Vol. 21 No. 3 (2024): AkMen JURNAL ILMIAH
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian Pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37476/akmen.v21i3.4957

Abstract

The purpose of this study is to analyze the influence of training and mentoring on business development mediated by creativity in business actors guided by the inspirational young entrepreneur community of South Sulawesi, South Sulawesi. This type of research is descriptive research with a quantitative approach. The sample in this research were business actors assisted by the South Sulawesi Inspirational Young Entrepreneur Community, totaling 44 umkm. The data analysis method used is descriptive statistical analysis and path analysis. The research results show that training has an insignificant positive effect on business development. Mentoring has a significant positive effect on business development. Creativity has a significant positive effect on business development. Training has a significant positive effect on creativity. Mentoring has a significant positive effect on creativity. Creativity is able to mediate the relationship between training and business development. Creativity is able to mediate the relationship between training and business development.
Minat Beli Konsumen pada Situs E-commerce Lazada Melalui Kepercayaan E-Service Quality Electronic Word of Mouth dan Promosi Romadhoni, Buyung; Muchtar, Muchtar; Alam, Syamsul Alam
Jurnal Manajemen STIE Muhammadiyah Palopo Vol 11, No 1 (2025)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah (LPPI) Universitas Muhammadiyah Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35906/jurman.v11i1.2385

Abstract

Abstract The purpose of this study is to test the influence of Trust, E-service quality, Electronic Word of Mouth and Promotion on Buying Interest on Lazada Ecommerce Sites in Makassar City. The research method used is to use quantitative research methods to test the hypotheses that have been established. The population in this study is consumers who have used the Lazada application in Makassar City. The type of non-probability sampling method used is judgmental sampling which provides restrictions on respondents who meet the following criteria: 1) People who live in Makassar City and 2) Have shopped at Lazada at least three times. So the total sample of this study is 96 Lazada consumers. This study used multiple linear regression analysis. The results of this study found that trust, e-service quality, and promotion have a positive and significant effect on buying interest, which means that these three factors can actually encourage consumers to have the intention to buy a product. On the other hand, although E-WOM (electronic word of mouth) showed a positive influence, it was not significant, which suggests that online reviews or recommendations have not been the main determining factor in shaping consumer buying interest in the context of this study.Keywords: Trust, E-service quality, Electronic Word of Mouth, Promotion, Buying InterestAbstrak Tujuan penelitian ini adalah untuk menguji pengaruh Kepercayaan, E-service quality, Electronic Word of Mouth dan Promosi terhadap Minat Beli pada Situs Ecommerce Lazada di Kota Makassar. Metode penelitian yang digunakan adalah menggunakan metode penelitian kuantitatif untuk menguji hipotesis yang telah ditetapkan. Populasi pada penelitian ini yaitu konsumen yang pernah menggunakan aplikasi Lazada di Kota Makassar. Jenis metode non-probability sampling yang digunakan adalah judgemental sampling yang memberikan batasan pada responden yang memenuhi kriteria sebagai berikut: 1) Masyarakat yang berdomisili di Kota Makassar dan 2) Pernah berbelanja di Lazada minimal tiga kali. Maka total sampel penelitian ini adalah 96 orang konsumen Lazada. Penelitian ini menggunakan analisis regresi linier berganda. Hasil penelitian ini menemukan bahwa kepercayaan, e-service quality, dan promosi berpengaruh positif dan signifikan terhadap minat beli, yang berarti ketiga faktor tersebut secara nyata dapat mendorong konsumen untuk memiliki niat membeli suatu produk. Di sisi lain, meskipun E-WOM (electronic word of mouth) menunjukkan pengaruh positif, namun tidak signifikan, yang menunjukkan bahwa ulasan atau rekomendasi secara online belum menjadi faktor penentu utama dalam membentuk minat beli konsumen pada konteks penelitian ini.Kata Kunci: Kepercayaan, E-service quality, Electronic Word of Mouth, Promosi, Minat Beli