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All Journal Journal of Information System, Applied, Management, Accounting and Research Media Ilmiah Akuntansi
Saragih, Rudi Hedianton
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Pengaruh kualitas pelayanan, kualitas produk dan harga Terhadap kepuasan pelanggan air minum isi ulang “Biru” di Villa Mutiara Gading Bekasi Listyowati, Dwi; Nanda, M. Rifky Ika; Saragih, Rudi Hedianton; Marpaung, Oktavia; Siagian, Frisca L.
Journal of Information System, Applied, Management, Accounting and Research Vol 9 No 1 (2025): JISAMAR (December-February 2025)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisamar.v9i1.1517

Abstract

Water is a basic human need that is used for drinking, cleaning and others. The water consumed must be clean water free from germs and bacteria. To fulfill the need for drinking water, there are now many mineral water businesses or bottled water produced by factories. In addition to bottled water there is also a refill water business. The source of bottled water and refill water is mountain water. But the water cleaning process is different. Bottled water is filtered at the factory, while refillable water is filtered on-site. Customers will choose to use bottled water, or refill water. Consumers who choose refill water must pay attention to the quality of the product, whether this refill water is safe for consumption, whether the filtering is correct. Refill water is chosen because the price is relatively cheaper than the price of bottled water. In addition, refill water filling services are also considered by customers. Good service, for example, no need to queue, customers are helped to carry gallons, becomes a satisfaction for its customers. “Biru” refill water has a clear product and contains ozone, with a price that is relatively cheaper than bottled water, and the service at the refill depot is very good. One of the “Biru” refill water depots is in Villa Mutiara Gading Bekasi. This depot is the best depot for the Western region. This study aims to determine the effect of service quality, product quality, price on customer satisfaction of refill water “Biru” at Villa Mutiara Gading Bekasi, either partially or simultaneously. By taking a sample of 88 “Biru” refill water customers at Villa Mutiara Gading Bekasi, the results showed that either partially or simultaneously, service quality, product quality, price have a significant effect on customer satisfaction of “Biru” refill water at Villa Mutiara Gading Bekasi.
Analisa Efektivitas Penerapan Sistem Informasi Akuntansi Persediaan Barang pada PT Indomakmur Inti Lestari Saprudin; Hutasoit, Masri; Dewi, Sita; Aslah, Titi; Saragih, Rudi Hedianton
Media Ilmiah Akuntansi Vol. 13 No. 1 (2025): Media Ilmiah Akuntansi
Publisher : Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/mia.v13i1.63

Abstract

The purpose of this study is to determine how inventory management of merchandise is carried out at PT. Indomakmur. The implementation of Accounting Information Systems for inventory is expected to encourage improved performance and provide a positive impact on the company and related units. In addition, this system also supports smooth operations, especially in marketing activities, because the company can more easily identify market or consumer needs and demands. This study focuses on analyzing the effectiveness of the inventory accounting information system in preventing fraud at PT. Indomakmur Inti Lestari. The research method used is descriptive qualitative, with data collection techniques through observation and documentation, and data analysis using data reduction, data presentation, and drawing conclusions. The results of the study indicate that the inventory cycle of merchandise and the implementation of accounting information systems in the company have largely been running quite effectively, although there are still several aspects that are less than optimal.
Co-Authors Aslah, Titi Dewi, Sita Hutasoit, Masri Listyowati, Dwi Marpaung, Oktavia Nanda, M. Rifky Ika Saprudin Siagian, Frisca L.