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Analysis Of Qris Potential in Mobile Banking to Support Financial Inclusion in The Face of The Post-Pandemic Covid-19 Crisis: A UTAUT2 Model Approach Musyaropah, Musyaropah; Sugianto, Sugianto; Shoolihah, Muhayyijah Fil Qurbah
Abdurrauf Social Science Vol. 2 No. 2 (2025): Abdurrauf Social Science
Publisher : Yayasan Abdurrauf Cendekia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70742/arsos.v2i2.366

Abstract

This study investigates the factors that influence the implementation of QRIS in Islamic bank mobile banking services in the post-COVID-19 context. Guided by the Extended Unified Theory of Acceptance and Use of Technology (UTAUT2), the research emphasizes the dynamics of Islamic finance and aims to identify aspects requiring further development in QRIS M-Banking. A total of 500 individual customers of Islamic banks who actively use mobile banking services across Indonesia participated in the study. The research employed a quantitative method with purposive sampling. Data were collected through a combination of open- and close-ended questionnaires and analyzed using SPSS 26. The results reveal that Social Influence, Facilitating Conditions, Hedonic Motivation, and Habit significantly affect Behavioral Intention to use QRIS M-Banking, while Performance Expectancy, Effort Expectancy, and Trust show no significant influence. These findings underline the importance of strengthening social and environmental support, improving system infrastructure, and enhancing features that encourage positive user habits and enjoyment in financial transactions. This study contributes theoretically by extending the application of UTAUT2 within the context of Islamic banking and post-pandemic financial behavior. Practically, it provides insights for Islamic banks to design strategies that foster higher QRIS adoption rates, while also offering recommendations for policymakers to strengthen digital financial inclusion and promote sharia-compliant payment systems. Abstrak: Penelitian ini bertujuan untuk mengkaji faktor-faktor yang memperkuat implementasi QRIS pada layanan M-Banking bank syariah pasca pandemi COVID-19. Penelitian ini menggunakan Extended Unified Theory of Acceptance and Use of Technology (UTAUT2) dengan fokus pada keuangan syariah, dan bertujuan untuk mengidentifikasi elemen-elemen yang memerlukan perbaikan pada QRIS M-Banking. Penelitian ini terdiri dari dua tahap. Tahap pertama bertujuan untuk memasukkan faktor-faktor yang mempengaruhi keinginan penggunaan QRIS M-Banking pasca pandemi COVID-19. Penelitian tahap kedua ini bertujuan untuk menyoroti faktor-faktor yang memerlukan pengembangan QRIS M-Banking untuk mempercepat dan meningkatkan keuangan syariah pasca pandemi COVID-19. Partisipan penelitian terdiri dari 500 nasabah individu bank syariah yang aktif menggunakan layanan M-Banking yang tersebar di berbagai wilayah di Indonesia. Metode penelitian yang dipilih adalah kuantitatif, dengan pendekatan pengambilan sampel menggunakan metode purposive sampling. Data dikumpulkan melalui kombinasi pertanyaan terbuka dan tertutup, kemudian dianalisis menggunakan software SPSS 26. Hasil analisis menunjukkan bahwa Social Influence, Facilitating Conditions, Hedonic Motivation, dan Habit mempunyai pengaruh yang signifikan terhadap variabel Behavioral Intention, sedangkan Performance Expectancy, Effort Expectancy, dan Trust tidak mempunyai pengaruh yang signifikan terhadap variabel Behavioral Intention. Kontribusi penelitian ini secara teoretis memperluas penerapan model UTAUT2 dalam konteks perbankan syariah dan perilaku keuangan pasca pandemi. Secara praktis, penelitian ini memberikan wawasan bagi bank syariah untuk merancang strategi yang mendorong adopsi QRIS lebih tinggi, serta menawarkan rekomendasi bagi pembuat kebijakan dalam memperkuat inklusi keuangan digital dan pengembangan sistem pembayaran syariah di Indonesia.
Analysis of Economic Factors Affecting the Financing of Bank Syariah Indonesia (BSI) in 2014–2024 Shoolihah, Muhayyijah Fil Qurbah; Setyono, Joko; Rahmawati, Mega
Journal of Business Management and Islamic Banking Vol.4 No.2 (2025)
Publisher : UIN Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jbmib.2025.0402-03

Abstract

Research Aims: This study aims to analyze the effect of macroeconomic variables on the total financing distributed by Bank Syariah Indonesia (BSI) during the period 2014–2024. The independent variables examined include the Statutory Reserve Requirement (GWM), Financing to Deposit Ratio (FDR), inflation, interest rates, and money supply. Design/methodology/approach: The research employs a quantitative approach with a descriptive-causal method and uses multiple linear regression analysis as the data analysis technique. The data are secondary in nature, obtained from BSI annual reports, official publications of Bank Indonesia, and the Central Bureau of Statistics. Research Findings: The findings indicate that inflation and GWM have a negative effect on total financing, while interest rates, money supply, and FDR have a positive effect. These results largely align with economic theory, although an anomaly is observed in the positive relationship between interest rates and financing, which theoretically should be negative. Theoretical Contribution/Originality: This study contributes to the understanding of the relationship between macroeconomic conditions and financing activities in Islamic banking, particularly highlighting the unique dynamics of Bank Syariah Indonesia within the Indonesian macroeconomic context. Research limitation and implication: The study is limited to the period 2014–2024 and focuses only on selected macroeconomic indicators. Future research could expand the scope by incorporating additional variables or employing different econometric models. The findings provide practical implications for policymakers and banking practitioners in formulating strategies to strengthen the resilience of Islamic banking amid macroeconomic fluctuations.