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All Journal Jurnal Manajemen Pendidikan Didaktika: Jurnal Kependidikan
Romadhon, Abdul Malik
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Education Languange, Linguistic, Communication & Media Mathematics Other

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KEDUDUKAN TEORI ILMU MANAJEMEN DAN MENGANALISIS TEORI MANAJEMEN PENDIDIKAN Utami, Maharani Windu; Romadhon, Abdul Malik; Rohimat, Sonny; Fauzi, Anis; Hidayat, Wahyu
Jurnal Manajemen Pendidikan Vol. 9 No. 3 (2024): Regular Issue
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v9i3.667

Abstract

Management has theories that are classified into seven kinds of groups, namely: classical management theory, behavioral management theory, scientific management theory, system analysis management theory, results-based management theory, and quality management theory, and classical organizational management theory. This study aims to examine the position of management science theory in the context of education. The research method used in this article is qualitative research with a literature study approach. Research with qualitative methods is a method that obtains descriptive data results in the form of words and sentences in writing sourced from the data and information being studied. In-depth analysis will be carried out on management theories relevant to the world of education. This research is expected to provide a more comprehensive understanding of how general management concepts can be applied and adapted in the context of educational institutions. Thus, this research is expected to contribute to the development of more effective and efficient educational management practices.
KEDUDUKAN TEORI ILMU MANAJEMEN DAN MENGANALISIS TEORI MANAJEMEN PENDIDIKAN Utami, Maharani Windu; Romadhon, Abdul Malik; Hasan, Adzar Ladja Amil; Fauzi, Anis; Hidayat, Wahyu
Jurnal Manajemen Pendidikan Vol. 9 No. 3 (2024): JURNAL MANAJEMEN PENDIDIKAN
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v9i3.357

Abstract

Management has theories that are classified into seven kinds of groups, namely: classical management theory, behavioral management theory, scientific management theory, system analysis management theory, results-based management theory, and quality management theory, and classical organizational management theory. This study aims to examine the position of management science theory in the context of education. The research method used in this article is qualitative research with a literature study approach. Research with qualitative methods is a method that obtains descriptive data results in the form of words and sentences in writing sourced from the data and information being studied. In-depth analysis will be carried out on management theories relevant to the world of education. This research is expected to provide a more comprehensive understanding of how general management concepts can be applied and adapted in the context of educational institutions. Thus, this research is expected to contribute to the development of more effective and efficient educational management practices.
Quality Management of Indonesian Education Services in the Digital Era: A Systematic Literature Review Asyibli, Basri; Romadhon, Abdul Malik; Zohriah, Anis; Muin, Abdul
Didaktika: Jurnal Kependidikan Vol. 14 No. 4 Nopember (2025): Didaktika Jurnal Kependidikan
Publisher : South Sulawesi Education Development (SSED)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58230/27454312.3121

Abstract

This research aims to analyze the quality of educational services in Indonesia in the digital era by highlighting the application of the SERVQUAL dimension in digital education quality management. The research method used is a systematic literature review based on the PRISMA protocol, by identifying and synthesizing 21 scientific articles published in 2020–2025 that are relevant and indexed nationally and internationally. The results of the study revealed that the use of digital technology contributes significantly to improving accessibility, administrative efficiency, and learning flexibility; However, service gaps are still found in the aspects of reliability and tangibles due to limited infrastructure and digital literacy. On the other hand, the dimensions of responsiveness, assurance, and empathy can be strengthened through educator training, strengthening digital governance, and providing personalized technology-based services. The implications of this study emphasize the importance of continuous innovation, data-driven quality measurement, and multi-stakeholder collaboration so that educational institutions are able to meet students' expectations and increase competitiveness; meanwhile, further research is suggested to highlight the personalization of AI-based services and the effectiveness of digital evaluation models across educational levels.
Co-Authors Abdul Muin Anis Fauzi, Anis Asyibli, Basri Hasan, Adzar Ladja Amil Rohimat, Sonny Utami, Maharani Windu Wahyu Hidayat Zohriah, Anis