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All Journal Jambura Science of Management
Nusantara, Bambang Dwi Aditya
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Economics, Econometrics & Finance

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The Role of Organizational Citizenship Behavior in Mediating the Effect of Work-Life Balance and Job Stress on Employee Performance Juniarti, Atty Tri; Setia, Bayu Indra; Nusantara, Bambang Dwi Aditya; Alghifari, Erik Syawal
Jambura Science of Management Vol 7, No 1 (2025): Jambura Science of Management - January 2025
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jsm.v7i1.26445

Abstract

Purpose: This study aims to comprehensively examine the influence of work-life balance and job stress on employee performance, focusing on the mediating role of Organizational citizenship behavior.Design/Methodology/Approach: The data was collected by surveying 100 employees at a textile company in Bandung, Indonesia, and analyzed using Structural Equation Modeling (SEM) with Smart PLS 3.Findings: The results of this study show that work-life balance has a noteworthy influence on organizational citizenship behavior and employee performance. On the other hand, job stress only has a significant negative impact on organizational citizenship behavior, but not on employee performance. The study also demonstrates that organizational citizenship behavior has a positive and substantial effect on employee performance. Additionally, the findings suggest that organizational citizenship behavior mediates the relationship between work-life balance and job stress to employee performance.
Co-Authors Atty Tri Juniarti Bayu Indra Setia Erik Syawal Alghifari