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All Journal Jurnal Kesehatan Masyarakat Poltekita : Jurnal Ilmu Kesehatan
Iskandar, Muhamad Taufan
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Biochemistry, Genetics & Molecular Biology Medicine & Pharmacology Nursing Public Health

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Doctor Consultation Duration on Patient Satisfaction at The Internal Medicine Outpatient Clinic Iskandar, Muhamad Taufan; Sundari, Sri
Jurnal Kesehatan Masyarakat Vol 20, No 1 (2024)
Publisher : Department of Public Health, Faculty of Sport Science, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/kemas.v20i1.48763

Abstract

 Long waiting times for healthcare services are one of the causes of patient dissatisfaction. The average waiting time for patient services at the Internal Medicine outpatient clinic is 280 minutes with the average duration of a doctor’s consultation being only 6 minutes. Nowadays, patients can decide for themselves whether long waiting times for short doctor consultations are worth the effort. This study aimed to determine patient satisfaction based on the duration of the doctor’s consultation. This research was conducted at the Internal Medicine Clinic using a quantitative observational analytical research design with a cross-sectional data collection method using a questionnaire. The patient satisfaction questionnaire uses a 1-5 Likert scale, while the doctor consultation duration questionnaire uses actual recording in minutes. The respondents for this study were 139 respondents based on epi-info software calculations with a confidence interval of 95%, and the sampling method used consecutive sampling. The research results were analyzed using SPSS version 21 with the chi-square analysis method. The duration of the doctor consultation, with an average of 6 minutes, does not affect patient satisfaction (p-Value 0.842). There are many other factors that can influence patient satisfaction, not limited to the duration of the doctor consultation.
The Impact of Promotion and Basic Immunization Counseling Program on Mother’s Knowledge and Attitude Prihanti, Gita Sekar; Hasna, Alifah; Rusda, Azilu Falabiba; Prabandhari, Fitri Dwi; Mayrina, Hassita Wenda; Azzahrah, Miratunisa; Iskandar, Muhamad Taufan
Poltekita : Jurnal Ilmu Kesehatan Vol. 17 No. 3 (2023): November
Publisher : Poltekkes Kemenkes Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33860/jik.v17i3.3349

Abstract

Immunization is an effort to actively create/increase the body's immunity to protect children from various diseases. However, Indonesian society's understanding of immunization still varies especially parental knowledge and behavior, which will be the main factor in immunization completeness for children, thereby reducing immunization coverage and immunity gaps. This research aims to determine the effect of promotion and counseling on the knowledge and attitudes of mothers with children over 2 years in the urban areas of Kaliombo and Manisrenggo, the working area of the Southern City Health Center. The research method is Quasi-Experimental with a one-group pre-post test approach. The sampling technique used Total Sampling with a sample size of 64 people. Data was collected in the form of knowledge and attitude questionnaires. Data were analyzed using descriptive statistical tests, Wilcoxon and multiple linear analyses. The research results related to knowledge show a p-value of 0.000 (p<0.05). In contrast, attitudes show a p-value of 0.000 (p<0.05), which means there is a significant increase in knowledge and attitudes after basic immunization counseling and education. Based on the linear regression test results, it shows that if knowledge increases by one score, then attitude also increases by 0.668. This research concludes that promotion and counseling impact knowledge and attitude.  
Co-Authors Azzahrah, Miratunisa Gita Sekar Prihanti Hasna, Alifah Mayrina, Hassita Wenda Prabandhari, Fitri Dwi Rusda, Azilu Falabiba Sundari, Sri