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All Journal International Journal of Multidisciplinary: Applied Business and Education Research
Albarracin, Melanie R.
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Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Environmental Science Medicine & Pharmacology

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Student Satisfaction in Student Affairs and Services: Ordinary Least Squares Model Insights Albarracin, Melanie R.; Caynila, Rhea Jane L.; Manzanades, Glazalle Marie; Segovia, Christel Kate
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 5 No. 12 (2024): International Journal of Multidisciplinary: Applied Business and Education Res
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.05.12.28

Abstract

This research examines the factors influencing student satisfaction with the services offered by the Office of Student Affairs and Services (OSAS) at Cebu Technological University - Argao Campus. The study gathered data from 242 students using a survey questionnaire and used Ordinary Least Squares (OLS) model analysis to measure the impact of personnel competency and professionalism, service experience and interaction, and service commitment and environmental factors on overall satisfaction. The findings emphasize the significance of having knowledgeable, competent, and compassionate staff, as they suggest that personnel competency and professionalism greatly influences student satisfaction. The result also stresses the importance of service experience and interaction, indicating that higher education institutions should prioritize being responsive to student inquiries, providing a safe campus environment, and promoting open communication with students. Additionally, the study highlights the importance of environmental factors and service commitment, arguing that improving student satisfaction requires operational enhancements such as quicker service, easy navigation, and facility maintenance. Addressing these issues could lead to higher satisfaction levels, aligning with the university's goal of creating a welcoming and engaging learning environment
Pedagogical Competence Towards Technology-driven Instruction on Basic Education Mariscal, Liza L.; Albarracin, Melanie R.; Mobo, Froilan D.; Cutillas, Anesito L.
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 4 No. 5 (2023): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.04.05.18

Abstract

This study investigates the pedagogical competence of elementary school teachers in integrating educational technology in the classroom. Pedagogical competence involves creating effective learning environments, designing activities that cater to different learning styles, and using appropriate teaching strategies. Technology integration in education has opened up new opportunities for interactive learning experiences. The study found that elementary school teachers had a positive attitude towards educational technology, and most reported having high levels of competence in its use. However, the level of pedagogical competence toward educational technology varied significantly among teachers. Hence, the study emphasizes the need for programs and interventions to improve teachers’ pedagogical competence in integrating educational technology into their teaching practices. Teachers must identify appropriate technological tools and resources to effectively incorporate educational technology to support their teaching objectives and engage students in meaningful learning experiences. Teachers must also assess students’ technical skills and design activities appropriate for their technological competency level. The study recommends that elementary school teachers undergo training to improve their pedagogical competence in using educational technology. Thus, integrating technology into education is crucial in providing high-quality education in the 21st century. Programs are needed to improve teachers’ pedagogical competence in incorporating it into their teaching practices.
Co-Authors Caynila, Rhea Jane L. Cutillas, Anesito L. Manzanades, Glazalle Marie Mariscal, Liza L. Mobo, Froilan D. Segovia, Christel Kate