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Pengaruh Faktor-Faktor Manajemen Mutu Terpadu dan Rekayasa Kualitas Proses Bisnis Agar Tercapainya Intention Customer PO Dengan Moderasi : (Studi pada Pt. Indofood pada Produk Susu Kental Manis) Rafi’ah Kumalasari; Suci Fathimah Rizaldy; Gina Aulia Dewi; Septiana Dewi
Anggaran : Jurnal Publikasi Ekonomi dan Akuntansi Vol. 3 No. 1 (2025): Anggaran: Jurnal Publikasi Ekonomi dan Akuntansi
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/anggaran.v3i1.1093

Abstract

This study aims to determine the influence of factors from Integrated Quality Management and Business Process Quality Engineering to achieve Intention Customer PO. Respondents from this study were 61 respondents and this study used a quantitative approach. Integrated Quality Management or Total Quality Management (TQM) and Business Process Quality Engineering or Business Process Reengineering (BPR) are two strategic approaches and can be used synergistically to achieve Customer Purchase Order (PO) fulfillment with high efficiency and effectiveness. This research examines the influence of implementing Total Quality Management (TQM) and business process quality engineering on customer intention to repurchase (intention customer PO) for sweetened condensed milk products at PT. Indofood. The research results show that the implementation of TQM and business process quality engineering together can increase intention customer PO. Increased customer satisfaction is a crucial factor in achieving intention customer PO. This research contributes to PT. Indofood by providing an understanding of the importance of implementing TQM and business process quality engineering in achieving intention customer PO, providing empirical data to develop more effective marketing strategies, and providing recommendations to improve product and service quality, as well as customer satisfaction
Analysis of the Implementation of the Smoking Prevention Program for Middle School Students in the Maliku Health Center Work Area Year 2024 Septiana Dewi; Nur Rizky Ramadani
Jurnal EduHealth Vol. 16 No. 02 (2025): Jurnal EduHealt, Edition April - June , 2025
Publisher : Sean Institute

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Abstract

Smoking behavior among adolescents is a significant public health issue worldwide. Maliku Health Center, as one of the health service centers in Maliku District, Pulang Pisau Regency, has implemented a smoking prevention program at the school level to reduce the prevalence of smoking behavior among students. However, the effectiveness of this program needs to be evaluated to ensure the impact and sustainability of the program in overcoming smoking behavior in students. This study aims to analyze the implementation of a smoking prevention program for middle school students in the Maliku Health Center working area in 2024. Methods: This research is a qualitative research with a case study type. Data collection through in-depth interviews, observations and documentation. Data analysis includes the process of organizing, analyzing, and interpreting non-numerical data into a conclusion information. Results: The smoking prevention program in secondary schools in the Maliku Health Center area has succeeded in increasing students' understanding of the dangers of smoking. Through counseling, training, and regular campaigns, many students have begun to understand the health risks posed by smoking. Student participation in educational activities is also quite high, with more than 500 students actively involved and more than 100 educational materials distributed. However, long-term behavioral change still requires ongoing support from schools, parents, and health workers. Strengthening educational methods and intensifying activities need to be done so that program results can be more optimal. Conclusion : The program increases student awareness, but sustainable behavioral changes require intensive mentoring and ongoing support from various parties.