Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal Professional : Jurnal Komunikasi dan Administrasi Publik Dialogue: Jurnal Ilmu Administrasi Publik
Carrisa, Sinta
Unknown Affiliation
Decision Sciences, Operations Research & Management Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Implementasi Peraturan Pemerintah Nomor 96 Tahun 2012 Tentang Pelayanan Publik di Pos Lintas Batas Negara Aruk Kalimantan Barat Carrisa, Sinta; Ganafiqih, Sulthan Azizou; Rahmawati, Jelita; Arisdiyoto, Iving
Dialogue : Jurnal Ilmu Administrasi Publik Vol 6, No 2 (2024)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v6i2.20910

Abstract

Pos Lintas Batas Negara (PLBN) merupakan tempat pemeriksaan dan pelayanan keluar masuk orang dan barang di wilayah Negara Kesatuan Republik Indonesia yang menggunakan paspor dan/atau pas lintas batas. Memiliki fungsi utama dalam memberikan pelayanan publik yang prima baik kepada Masyarakat setempat maupun Masyarakat pendatang. Tujuan dari penelitian ini untuk untuk menganalisis dan mendeskripsikan bagaimana implementasi Peraturan Pemerintah Nomor 96 Tahun 2012 tentang Pelayanan Publik di PLBN Aruk. Metode penelitian yang digunakan yaitu menggunakan pendekatan kualitatif deskriptif. Teknik pengumpulan data melalui wawancara, observasi, dan studi literatur. Hasil dari penelitian ini yaitu pelayanan publik di PLBN Aruk belum sepenuhnya berjalan dengan baik, hal ini disebabkan oleh kurangnya personel SDM yang tidak sebanding dengan waktu pelayanan setiap hari sehingga sering terjadi keterlambatan dalam proses pelayanan. Meningkatnya jumlah Masyarakat pada hari libur menyebabkan personel di PLBN Aruk harus melakukan pelayanan diluar jam kerja semestinya. Adapun saran dari penelitian ini yaitu pemerintah diharapkan melakukan intervensi atau solusi berupa penambahan personel SDM di wilayah PLBN Aruk agar terciptanya pelayanan publik yang prima. 
Efektivitas Program Kota Tanpa Kumuh Dalam Menangani Kawasan Permukiman Kumuh di Kota Pontianak Carrisa, Sinta; Sukamto, Sukamto; Arisdiyoto, Iving
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 12 No 1 (2025): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v12i1.7932

Abstract

This study aims to analyze the effectiveness of the Kota Tanpa Kumuh (KOTAKU) Program in addressing slum settlements in Pontianak City. The program is based on Law No. 1 of 2011 on Housing and Settlements and the Pontianak Mayor’s Decree No. 1063/D-PRKP/2020. Using a descriptive qualitative approach, this research examines the program's effectiveness through Richard Matland's policy implementation theory, encompassing the dimensions of the right policy, right implementer, right target, and right environment. The findings indicate that the KOTAKU Program has generally been effective in reducing slum areas through improvements in basic infrastructure and flood control. The right policy dimension reveals that the policies align with local needs, while the right implementer highlights the coordination between DPRKP, Community Self-Reliance Agencies (BKM), and other stakeholders. However, in the right target dimension, there is a disparity in perceptions between the community and program implementers, with communities feeling that the benefits are unevenly distributed. The right environment dimension indicates that the program has considered local conditions, though community participation in maintaining program outcomes remains low. The study recommends improving communication and transparency between program implementers and the community, ensuring a more equitable distribution of benefits, and strengthening community participation to sustain program outcomes. These steps are expected to enhance the program's effectiveness in creating livable, healthy, and sustainable settlements in Pontianak City.
Co-Authors Ganafiqih, Sulthan Azizou Iving Arisdiyoto Rahmawati, Jelita Sukamto Sukamto