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Zikri, Muhammad Al
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Social Sciences

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PEMBINAAN USAHA MIKRO KECIL MENENGAH (UMKM) OLEH PEMERINTAH KOTA PEKANBARU MASA PANDEMI COVID-19 2020-2022 Zikri, Muhammad Al
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 11: Edisi II Juli - Desember 2024
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

The Covid-19 pandemic has had a significant impact on micro, small, and medium enterprises (MSMEs) in Pekanbaru City. According to a survey conducted by the Department of Cooperatives and MSMEs of Pekanbaru City, 50% of the 14,000 MSMEs in the city were negatively affected from 2020 to 2021. This research aims to reveal the roles and challenges faced by the Department of Cooperatives and MSMEs in the development of MSMEs during the Covid-19 pandemic. Using a qualitative method with a descriptive approach, this study describes the situation and challenges faced by MSMEs in Pekanbaru. Primary data were obtained from official documents and reports of the Department of Cooperatives and MSMEs of Pekanbaru City, as well as through direct field observations. This research identifies various problems faced by MSME players during the pandemic, such as a decline in revenue, difficulty accessing capital, and limited market reach. In response, central and local governments launched several assistance programs, including the MSME Funding Program, Partnership Cooperation Program, E-business & E-commerce Program, and Workshop and Training Program. This study provides important insights into how local governments play a role in supporting MSMEs during a crisis and the challenges that must be overcome to ensure the sustainability of small and medium-sized enterprises in emergency situations. The Department of Cooperatives and MSMEs of Pekanbaru City acts as a regulator, facilitator, and catalyst to support the implementation of these programs. However, during the 2020-2021 period, the implementation of several development and empowerment programs was hampered by the Large-Scale Social Restrictions (PSBB) policy. Nonetheless, development activities continued through data collection, partnerships (cooperation and capital assistance), facility licensing, institutional strengthening, and coordination with various stakeholders. Keywords: Department of Cooperatives and MSMEs of Pekanbaru City, Covid-19 Pandemic, MSME Development, Government Role.
IMPLEMENTASI KEBIJAKAN PELAYANAN PENUMPANG ANGKUTAN PELABUHAN PENYEBERANGAN SUNGAI SELARI-AIR PUTIH KABUPATEN BENGKALIS TAHUN 2023 Zikri, Muhammad Al; ', isril
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 11: Edisi II Juli - Desember 2024
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Rapid developments in maritime transportation have increased the number of people traveling and transporting goods between regions. To balance this increase, transportation providers need to provide a service with optimal value intended for passengers and goods. A number of regulations have been implemented, including "Regulation of the Minister of Transportation of the Republic of Indonesia Number PM. 39 of 2015 concerning Standards for Ferry Transport Passenger Services. Passengers are individuals who use transportation, such as planes, trains, buses, or other types of transportation. At the Selari River Crossing Port in Bengkalis Regency, Riau Province, which serves the Air Putih - Selari River route, there is congestion, especially on weekends when people choose to make the crossing to Bengkalis Island. Passenger services at this port should meet service standards regulated by statutory regulations so that port activities can run well.lari Crossing Port UPT, Bengkalis Regency. The data used in this research is divided into two types, namely primary data collected through purposive informant selection techniques, and secondary data in the form of supporting information related to passenger services. Data collection techniques involve interviews and documentation. The data analysis was carried out using qualitative analysis methods.The results of this research indicate that the implementation of the 2023 Selari-Air Putih River Crossing Harbor Passenger Transport Service Policy in Bengkalis Regency has not gone well and, there are still several service aspects that need to be improved and improved further. However, in reality there are several aspects of service to passengers whose categories do not comply with applicable regulations. The research approach that was chosen was a qualitative approach with the type of research being descriptive. This research was carried out at "UPT White Water-Sungai Selari Crossing Port, Bengkalis Regency". The data used in the scope of this research is divided into two types, namely primary data which is collected using purposive informant selection techniques, and secondary data in the form of supporting information related to passenger services. Data collection techniques involve two things, namely interviews and documentation. The data analysis was carried out using qualitative analysis methods. The results of this research provide an indication that the implementation of the 2023 Selari-Air Putih River Crossing Harbor Passenger Transport Service Policy in Bengkalis Regency has not gone well and, there are still several service aspects that need to be improved and improved further. Keyword: Service Quality, Service Standards, Transportation.
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