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Rezka, Ria
SAMSAT Mall Boemi Kedaton
Social Sciences

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Analisis Kinerja Pelayanan Penyuluh Pertanian Pada Dinas Ketahanan Pangan, Tanaman Pangan dan Hortikultura Majalengka Terhadap Kepuasan Petani Tanaman Padi di Kabupaten Majalengka Bajuri, Diding; Sari, Jayantie Diana; Rezka, Ria
e-JKPP Vol 10, No 2 (2024): Agustus
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v10i2.4102

Abstract

This study evaluates the performance of agricultural extension officers at the Food Security, Crop, and Horticulture Office of West Java Province in relation to the satisfaction of rice farmers in Majalengka Regency. Using a descriptive qualitative approach, the findings indicate that extension officers who provide accurate, responsive, and relevant technical information significantly enhance farmer satisfaction, despite challenges such as a limited number of officers, difficult access in remote areas, and insufficient attention to farmers' socioeconomic conditions. Key factors influencing satisfaction include accessibility, service frequency, and the relevance of extension materials, with farmers receiving regular services and personalized approaches reporting higher satisfaction and productivity increases of up to 20%. To improve service quality, the study recommends increasing the number of extension officers, ensuring equitable distribution, implementing continuous training, and adopting approaches that better address farmers' social and economic needs.
Co-Authors Bajuri, Diding Sari, Jayantie Diana