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All Journal Journal of Telenursing (JOTING)
Lisnayana, Lisnayana
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Health Professions Nursing

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Umpan Balik dan Komunikasi Kesalahan terhadap Insiden Keselamatan Pasien Lisnayana, Lisnayana; Zakaria, Radhiah; Maidar, Maidar; Abdullah, Asnawi; Hermansyah, Hermansyah
Journal of Telenursing (JOTING) Vol 6 No 2 (2024): Journal of Telenursing (JOTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/joting.v6i2.13503

Abstract

This study aims to analyze the relationship between feedback and error communication with Patient Safety Incidents at Hospital X. The research method uses quantitative research with a descriptive-analytical design using a cross-sectional approach. The results of the study showed that health workers with good feedback and error communication never committed a Patient Safety Incident was 94.85%. While those who were less good had committed a Patient Safety Incident of 13.18%. The results of the statistical test obtained an OR value of 2.79, meaning that workers with feedback and error communication were able to prevent Patient Safety Incidents 3 times. In conclusion, there is a significant relationship between feedback and error communication with Patient Safety Incidents. Keywords: Communication, Patient Safety Incidents, Health Workers
Co-Authors Asnawi Abdullah Hermansyah Hermansyah Maidar, Maidar Zakaria, Radhiah