Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal JUMAD Journal Management, Accounting, & Digital Business
Firdaus, M Amin
Unknown Affiliation
Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Pengaruh Kualitas Pelayanan dan Harga Terhadap Kepuasan Pelanggan pada UD. Probo Sakti Kota Probolinggo Sebagai Pengusaha Penjualan Ayam Potong Firdaus, M Amin; Haris, R Abdul; Koeshardjono, R Hery
JUMAD : Journal Management, Accounting, & Digital Business Vol 2 No 6 (2024): JUMAD: December 2024
Publisher : Universitas Panca Marga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51747/jumad.v2i6.2117

Abstract

This research aims to examine the partial and simultaneous influence of service quality and price on customer satisfaction at UD. Probo Sakti Probolinggo City as an entrepreneur selling broiler chickens. This type of research uses quantitative descriptive with surveys and causal associative. The population was 112 people, with the sampling technique used in this study being simple random sampling. The data uses a questionnaire with data analysis techniques using validity tests, reliability tests, classical assumption tests, multiple linear tests, determinant coefficients, and hypothesis tests. The results show that service quality and price simultaneously and partially have a significant effect on customer satisfaction at UD. Probo Sakti Probolinggo City.
Co-Authors Haris, R Abdul Koeshardjono, R Hery