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Analysis of Innovation Culture and Sound Governance in Mandiri VOE Program in Sibolahotang Village, Indonesia Panjaitan, Debora S.; Frinaldi, Aldri
Al-Risalah Vol 22 No 2 (2022): December 2022
Publisher : Fakultas Syariah UIN Sulthan Thaha Saifuddin Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/alrisalah.v22i2.1277

Abstract

This study aims to analyze the innovation culture of Village-Owned Enterprises (VOE) and the application of the sound governance dimension in developing programs for community welfare at Sibolahotang Sibulele Aritonang Sitampulak (SAS) Village. This was carried out using a qualitative descriptive method and the data were obtained through observation, interviews, and recording. Furthermore, the interview transcription data obtained from the field were analyzed using Manual Data Analysis Procedure (MDAP). The results showed the VOE innovation culture in Sibolahotang SAS Village has not been effective due to four challenges, namely weak Human Resources, the underdeveloped potential of the existing village assets, low financial resources, and the absence of cooperation with the private sector. The completion stage of these challenges entails conducting knowledge development training for Human Resources in savings and loan financial reporting for the Mandiri VOE program as well as collaborating with the private sector. Therefore, the village government is expected to provide facilities and infrastructure that can enhance the management of Mandiri VOE in order to run effectively and efficiently.
Analysis of Innovation Culture and Sound Governance in Mandiri VOE Program in Sibolahotang Village, Indonesia Panjaitan, Debora S.; Frinaldi, Aldri
Al-Risalah Vol 22 No 2 (2022): December 2022
Publisher : Fakultas Syariah UIN Sulthan Thaha Saifuddin Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/alrisalah.v22i2.1277

Abstract

This study aims to analyze the innovation culture of Village-Owned Enterprises (VOE) and the application of the sound governance dimension in developing programs for community welfare at Sibolahotang Sibulele Aritonang Sitampulak (SAS) Village. This was carried out using a qualitative descriptive method and the data were obtained through observation, interviews, and recording. Furthermore, the interview transcription data obtained from the field were analyzed using Manual Data Analysis Procedure (MDAP). The results showed the VOE innovation culture in Sibolahotang SAS Village has not been effective due to four challenges, namely weak Human Resources, the underdeveloped potential of the existing village assets, low financial resources, and the absence of cooperation with the private sector. The completion stage of these challenges entails conducting knowledge development training for Human Resources in savings and loan financial reporting for the Mandiri VOE program as well as collaborating with the private sector. Therefore, the village government is expected to provide facilities and infrastructure that can enhance the management of Mandiri VOE in order to run effectively and efficiently.
Penyelesaian Sengketa Pelayanan Publik Oleh Lembaga Ombudsman Republik Indonesia Panjaitan, Debora S.; Puryanto, Puryanto
Jurnal Ilmiah Ekotrans & Erudisi Vol. 2 No. 1 (2022): JIEE Juni 2022
Publisher : LPPM Universitas Ekasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69989/5hj3gm70

Abstract

Pelayanan publik baik yang diselenggarakan oleh negara, lembaga negara, swasta, maupun perorangan sering sekali terjadi sengketa yang sering disebut mal administrasi. Hal ini membuat masyarakat sebagai konsumen sering mengalami ketidakpuasan bahkan kerugian dari pelayanan publik. Untuk itu diperlukan sanksi tegas bagi penyelenggara pelayanan publik agar tidak menimbulkan pelayanan yang tidak maksimal. Namun kenyataannya sering sekali terjadi mal administrasi dalam pelayanan publik oleh karena itu dibutuhkan Ombudsman yang merupakan lembaga eksternal yang mengawasi pelaksanaan pelayanan publik. Penyelesaian sengketa pelayanan publik oleh Lembaga Ombudsman Republik Indonesia dapat dilakukan dengan cara mediasi, konsiliasi dan ajudikasi khusus.