Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal CCIT (Creative Communication and Innovative Technology) Journal Sewagati: Jurnal Pengabdian Masyarakat Indonesia
Noviantika, Noviantika
Unknown Affiliation
Computer Science & IT Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : CCIT (Creative Communication and Innovative Technology) Journal

 1 
Usability Analysis of The Student Service Information System at The Faculty of Engineering Tadulako University Using Heuristic Evolution and The System Usability Scale (SUS) Noviantika, Noviantika; Syahrullah, Syahrullah; Laila, Rahma; Lapatta, Nouval Trezandy; Wirdayanti, Wirdayanti
CCIT (Creative Communication and Innovative Technology) Journal Vol 18 No 1 (2025): CCIT JOURNAL
Publisher : Universitas Raharja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/ccit.v18i1.3532

Abstract

The Student Service Information System is defined as a system designed to assist students, faculty, and administration at Tadulako University's Faculty of Engineering in managing various academic aspects. This research identifies issues or obstacles users face while utilizing the website. The usability evaluation employs the Heuristic Evaluation method and the System Usability Scale (SUS). Based on the research conducted with 100 respondents, all active students at Tadulako University, the usability measurements revealed significant findings. According to the Heuristic Evaluation method, which utilizes 10 principles, areas requiring improvement were identified in qualifications B1.2, B3.3, B8.2, B10.2, and B10.3. Recommendations for enhancements include adding a notification feature, ensuring the search function is easily discoverable, selecting appropriate color combinations, and improving the placement of the user guide. The System Usability Scale yielded a score of 50, categorizing the website as "OK" on the adjective scale, "D" on the grade scale, and "Marginal" on the acceptability scale, with a net promoter score indicating a "Passive" reception.
Co-Authors Akhiriyah, Khofifah Darmawan, Bayu Faizah, Husna Nurul Faizah Fitri, Aprilia Wahyuning Kurnia, ⁠Amaryllis Dwi Kurnia Kurniawati Kurniawati Laila, Rahma Mafudah, Badingatul Muhlisin, Ahmad Daim Nouval Trezandy Lapatta Saifullah, Muhammad Hamdan Samawi, Ibnu Ilham Syahrullah Syahrullah Wirdayanti