Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Dirgantara
Pradana, Dirja Rizki
Unknown Affiliation
Decision Sciences, Operations Research & Management Education Industrial & Manufacturing Engineering Transportation

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Analisis Fasilitas di Area Keberangkatan terhadap Kepuasan Penumpang Bandar Udara Depati Amir Pangkalpinang Pradana, Dirja Rizki; Riananditasari, Nanik
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1242

Abstract

This research is motivated by the importance of airline companies in providing satisfaction to passengers through good and quality facilities. This study aims to determine the effect of facilities in the departure area on passenger satisfaction at Depati Amir Pangkalpinang Airport. The facilities in question include 4 indicators: facility conditions, completeness, interior design, and exterior design. The study was conducted using quantitative methods. Data were obtained by distributing Likert scale questionnaires with a sample size of 100 respondents. Sampling used purposive sampling technique, which is a sampling technique with certain criteria. The hypothesis was tested using simple regression and T-test. The results showed that there was a positive and significant effect on passenger satisfaction partially. As much as 92.7% of passenger satisfaction at Depati Amir Pangkalpinang Airport was influenced by facilities in the departure area. While the remaining 7.3% was influenced by other variables not studied.
Co-Authors Riananditasari, Nanik