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All Journal Seminar Nasional Keperawatan Jurnal Kesehatan Sumber Waras
Sujadi, Arif
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Medicine & Pharmacology Nursing Physics Public Health Social Sciences

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PERBEDAAN TERAPI GUIDED IMAGERY DENGAN TERAPI RELAKSASI NAPAS DALAM DAN MUROTTAL AL-QUR’AN PADA MASALAH KEPERAWATAN NYERI KRONIS PASIEN KANKER SERVIKS DI RS DR. MOH.HOESIN PALEMBANG Sujadi, Arif; Khairani, Amalia; Marcella, Sherly; Natosba, Jum
Proceeding Seminar Nasional Keperawatan Vol 10, No 1 (2024): Proceeding Seminar Nasional Keperawatan 2024
Publisher : Proceeding Seminar Nasional Keperawatan

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Abstract

Tujuan: Tujuan dari penelitian untuk membandingkan intervensi terapi non farmakologi terapi guided imagery dengan terapi relaksasi napas dalam dan murottal Al-Qur’an dalam asuhan keperawatan pasien kanker serviks dengan masalah nyeri kronis. Metode: Metode yang digunakan adalah metode penelitian deskriptif kualitatif dengan pendekatan studi kasus kepada sembilan pasien kelolaan kanker serviks. Hasil: Pemberian terapi guided imagery dan kombinasi relaksasi napas dalam dan murottal Al-Qur’an yang dilakukan selama 3 hari dengan waktu selama ±15-20 menit dapat menurunkan skala nyeri 2-3 poin diukur menggunakan skala nyeri Numeric Rating Scale (NRS). Simpulan: Hal ini menunjukan bahwa terapi guided imagery dengan terapi relaksasi napas dalam dan murottal Al-Qur’an dapat digunakan sebagai terapi pendukung dalam upaya mengatasi masalah nyeri pada pasien kanker serviks. Terapi ini dapat dilakukan secara mandiri dan bersifat fleksibel, murah, tanpa adanya efek samping terhadap kondisi pasien.Kata kunci: Kanker Serviks, Nyeri Kronis, Terapi Guided Imagery, Terapi Murottal Al-Qur’an, Terapi Relaksasi Napas Dalam
Analysis of Patient Satisfaction with Nursing Services at Eka Hospital Cibubur Outpatient Unit: A SERVQUAL Method Rosanti, Elsya Fernita; Sujadi, Arif; Fitria, Erika
Jurnal Kesehatan STIKes Sumber Waras Vol 8 No 1 (2026): Jurnal Kesehatan STIKes Sumber Waras
Publisher : Sekolah Tinggi Ilmu Kesehatan Sumber Waras

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63704/jksw.v8i1.118

Abstract

Patient satisfaction is one of the key indicators for assessing the quality of hospital services and influences its competitiveness. This study aims to analyze the gap between patient expectations and reality regarding nursing services at the Eka Hospital Cibubur Polyclinic. This study is quantitative and uses the SERVQUAL (service quality) method to measure patient satisfaction based on five dimensions: Tangible, Responsiveness, Reliability, Assurance, and Empathy. The study sample used an accidental sampling technique obtained by 89 respondents participating by completing an online questionnaire. The results showed that the average patient expectation value was 4.52, while the average reality value was 4.39, resulting in a SERVQUAL gap of (-0.13). Based on the results, improvements are still needed related to services to increase patient satisfaction. However, the level of conformity between expectations and reality reached 97%, which indicates that overall, the service is in accordance with patient expectations.
Co-Authors Fitria, Erika Jum Natosba, Jum Khairani, Amalia Marcella, Sherly Rosanti, Elsya Fernita