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All Journal Jurnal Orientasi Bisnis dan Entrepreneurship Jurnal Administrasi Bisnis (J-Adbis)
Waru, A. Putri Djohar Tenri
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Economics, Econometrics & Finance Social Sciences Other

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Pengaruh Word Of Mouth Terhadap Keputusan Pembelian Produk Natasha Skin Care Jakarta Pusat Susanti, Inggit Dessy; Waru, A. Putri Djohar Tenri; Janah, Yunita
Jurnal Administrasi Bisnis Vol. 3 No. 1 (2023): Mei 2023
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jab.v3i1.2020

Abstract

Beauty clinics are one type of beauty industry business opportunity that is loved by people today. There are many types of treatments and skincare offered by various beauty clinics. More references cause caution in determining the skincare to be used so that before making a decision, potential customers tend to carry out the process of finding information and filtration. The process of finding information can be done by looking at reviews either from online stores or seeing trusted beauty vloggers, it can also be an easy way to ask trusted relatives about the various alternative products available. In this study, the population is executive member customers of Natasha Skin Care, as for data processing using SPSS 22 with the aim of determining the amount of influence of word of mouth in influencing the purchase decision of Natasha Skin Care products. The results showed that purchasing decisions were positively and significantly influenced by word of mouth by 42.2%. This shows that the increasing word of mouth will increase consumer purchasing decisions towards purchasing Natasha Skin Care products. Keywords: word of mouth, purchase decision
Tinjauan Penggunaan Media Sosial Instagram Sebagai Media Promosi Pada Online Shop Sepatu X Waru, A. Putri Djohar Tenri; Janah, Yunita
Jurnal Administrasi Bisnis Vol. 3 No. 2 (2023): November 2023
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jab.v3i2.8386

Abstract

Dalam era digitalisasi, media sosial tidak hanya berfungsi sebagai sarana komunikasi, tetapi juga menjadi alat promosi yang efektif bagi bisnis online. Penelitian ini bertujuan untuk meninjau penggunaan media sosial Instagram sebagai media promosi pada Online Shop Sepatu X. Metode yang digunakan dalam penelitian ini adalah deskriptif kualitatif dengan teknik pengumpulan data melalui observasi, wawancara, dan studi literatur. Hasil penelitian menunjukkan bahwa Online Shop Sepatu X memanfaatkan fitur Instagram seperti Instastory, Feed Instagram, Caption, Sorotan, dan Testimoni untuk menarik perhatian calon pelanggan dan meningkatkan penjualan. Penggunaan Instagram sebagai media promosi dinilai efektif karena biaya yang relatif murah, aksesibilitas yang luas, kemudahan penggunaan, serta fleksibilitas dalam berinteraksi dengan pelanggan. Namun, terdapat beberapa kendala dalam promosi melalui Instagram, seperti pelanggan yang tidak sabar menunggu balasan, calon pembeli yang ragu, serta pelanggan yang banyak bertanya tetapi tidak membeli. Untuk mengatasi kendala tersebut, Online Shop Sepatu X menerapkan strategi komunikasi yang lebih responsif dan meningkatkan kredibilitas melalui testimoni pelanggan. Dengan demikian, penelitian ini mengonfirmasi bahwa Instagram merupakan platform yang efektif untuk meningkatkan pemasaran produk secara digital.
Pengaruh Word Of Mouth Terhadap Keputusan Pembelian Produk Natasha Skin Care Jakarta Pusat Susanti, Inggit Dessy; Waru, A. Putri Djohar Tenri; Janah, Yunita
Jurnal Administrasi Bisnis Vol. 3 No. 1 (2023): Mei 2023
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jab.v3i1.2020

Abstract

Beauty clinics are one type of beauty industry business opportunity that is loved by people today. There are many types of treatments and skincare offered by various beauty clinics. More references cause caution in determining the skincare to be used so that before making a decision, potential customers tend to carry out the process of finding information and filtration. The process of finding information can be done by looking at reviews either from online stores or seeing trusted beauty vloggers, it can also be an easy way to ask trusted relatives about the various alternative products available. In this study, the population is executive member customers of Natasha Skin Care, as for data processing using SPSS 22 with the aim of determining the amount of influence of word of mouth in influencing the purchase decision of Natasha Skin Care products. The results showed that purchasing decisions were positively and significantly influenced by word of mouth by 42.2%. This shows that the increasing word of mouth will increase consumer purchasing decisions towards purchasing Natasha Skin Care products. Keywords: word of mouth, purchase decision
Tinjauan Penggunaan Media Sosial Instagram Sebagai Media Promosi Pada Online Shop Sepatu X Waru, A. Putri Djohar Tenri; Janah, Yunita
Jurnal Administrasi Bisnis Vol. 3 No. 2 (2023): November 2023
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jab.v3i2.8386

Abstract

Dalam era digitalisasi, media sosial tidak hanya berfungsi sebagai sarana komunikasi, tetapi juga menjadi alat promosi yang efektif bagi bisnis online. Penelitian ini bertujuan untuk meninjau penggunaan media sosial Instagram sebagai media promosi pada Online Shop Sepatu X. Metode yang digunakan dalam penelitian ini adalah deskriptif kualitatif dengan teknik pengumpulan data melalui observasi, wawancara, dan studi literatur. Hasil penelitian menunjukkan bahwa Online Shop Sepatu X memanfaatkan fitur Instagram seperti Instastory, Feed Instagram, Caption, Sorotan, dan Testimoni untuk menarik perhatian calon pelanggan dan meningkatkan penjualan. Penggunaan Instagram sebagai media promosi dinilai efektif karena biaya yang relatif murah, aksesibilitas yang luas, kemudahan penggunaan, serta fleksibilitas dalam berinteraksi dengan pelanggan. Namun, terdapat beberapa kendala dalam promosi melalui Instagram, seperti pelanggan yang tidak sabar menunggu balasan, calon pembeli yang ragu, serta pelanggan yang banyak bertanya tetapi tidak membeli. Untuk mengatasi kendala tersebut, Online Shop Sepatu X menerapkan strategi komunikasi yang lebih responsif dan meningkatkan kredibilitas melalui testimoni pelanggan. Dengan demikian, penelitian ini mengonfirmasi bahwa Instagram merupakan platform yang efektif untuk meningkatkan pemasaran produk secara digital.
How Effective Is Credit Analysis in New Car Financing? Insights from PT Clipan Finance Indonesia – Bekasi Branch Waru, A. Putri Djohar Tenri; Sukmawati, Mutiara
Jurnal Orientasi Bisnis dan Entrepreneurship (JOBS) Vol 6 No 2 (2025): DECEMBER 2025
Publisher : Lembaga Penelitian Universitas YARSI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33476/jobs.v6i2.5806

Abstract

The growth of the financing industry in Indonesia has increased the need for effective credit analysis to maintain service quality and manage credit risk. Previous studies mainly emphasize quantitative risk assessment, while limited attention has been given to evaluating the effectiveness of credit analysis procedures at the operational branch level. This study aims to analyze the process and effectiveness of credit analysis procedures for new car financing at PT Clipan Finance Indonesia, Bekasi Branch. The research adopts a descriptive qualitative approach, with data collected through observation, interviews, and documentation. Data analysis was conducted through data reduction, data presentation, and conclusion drawing. The findings reveal that the credit analysis process involves debtor data collection, field surveys, creditworthiness assessment by credit analysts, and layered managerial approval based on internal policies. During January–May 2025, 83 financing applications were processed, with 67% approved and 33% rejected due to failure to meet eligibility criteria. Overall, the credit analysis procedures were effective in assessing debtor capability and eligibility. However, challenges remain in document verification and interdepartmental coordination. The study suggests strengthening document validation and improving coordination to enhance credit analysis effectiveness
Co-Authors Janah, Yunita Sukmawati, Mutiara Susanti, Inggit Dessy