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All Journal Jurnal Masyarakat Maritim Klabat Journal of Management
Sieradianto Angelia, Dinda Ayu
Unknown Affiliation
Economics, Econometrics & Finance Social Sciences

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The Mediating Role of Adoption QR-Code E-Wallets on User Behaviour Sieradianto Angelia, Dinda Ayu; Indah Ramadhani, Ananda Fadia; Fanydia Ningsih, Nikken Nur
Jurnal Masyarakat Maritim Vol 8 No 2 (2024): Jurnal Masyarakat Maritim
Publisher : Program Studi Sosiologi Fakultas Ilmu Sosial dan Ilmu Politik Universitas Maritim Raja Ali Haji

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/jmm.v8i2.7236

Abstract

Life continues to evolve in a more modern direction along with technological advancements. Digital transformation plays a crucial role in influencing consumer behavior and societal habits. In Indonesia, the financial sector leads in technological development, particularly in payment methods. In response to this growth, Bank Indonesia has introduced a policy to implement a single QR code that can be used across various payment applications, known as the Quick Response Indonesian Standard (QRIS). One of the benefits of non-cash payment technology is improving the payment ecosystem and enhancing payment service efficiency across sectors. The objective of this study is to examine the mediating role of QR-Code E-Wallets on User Behavior. This research utilizes SmartPLS version 3.2 as an analytical tool, with SEM methodology and a quantitative survey technique. The findings indicate that performance expectancy, social influence, and hedonic motivation significantly influence QR-wallet intention. Additionally, perceived expectancy and social influence positively and significantly impact Use Behavior, while hedonic motivation has a positive but not significant effect on Use Behavior. Furthermore, QR-Wallet intention can mediate the influence of hedonic motivation, performance expectancy, and social influence on Use Behavior.
The Influence of Technological and Marketing Capabilities on MSME Performance with Organizational Learning as a Mediating Variable Sieradianto Angelia, Dinda Ayu; Ardiansyah, Angga; Muttaqin, Rahmat Bahaul
Klabat Journal of Management Vol 7 No 1 (2026): Klabat Journal of Management (in progress)
Publisher : Faculty of Economics and Business, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60090/kjm.v7i1.1359.101-114

Abstract

Micro, Small, and Medium Enterprises (MSMEs) are key contributors to economic development, especially in emerging markets. However, MSMEs often struggle to sustain and improve their performance amid dynamic market conditions and increasing global competition. This study investigates the integrated effects of organizational learning, marketing capability, and technological capability on MSME performance in Indonesia, a context where prior research has typically examined these factors in isolation. Guided by the dynamic capabilities framework, this study aims to fill the gap by analyzing the synergy among these three capabilities. A quantitative approach was employed, with data collected from 100 MSME actors through an online survey using a structured questionnaire measured on a five-point Likert scale. Structural Equation Modeling (SEM) using SmartPLS 3.2 was used to analyze the data. The results show that organizational learning significantly influences both marketing and technological capabilities. Moreover, technological capability positively affects MSME performance, whereas marketing capability does not have a statistically significant impact on performance. These findings highlight the crucial role of organizational learning as a foundation for capability development and suggest that technological adoption is a key driver of competitive performance in the digital era. The study offers practical insights for MSMEs aiming to improve long-term sustainability through integrated strategic capability development.
Co-Authors Angga Ardiansyah Fanydia Ningsih, Nikken Nur Indah Ramadhani, Ananda Fadia Muttaqin, Rahmat Bahaul