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The social impact of artificial intelligence chatbots on college students Hakimi, Azman; Meng Yue, Reeda Li; Muhsin, Mariam Sufiah; Bakar, Maisarah Abu; Yen Teng, Crendy Tan; Prihadi, Kususanto Ditto
International Journal of Evaluation and Research in Education (IJERE) Vol 14, No 1: February 2025
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijere.v14i1.29469

Abstract

This study aims to investigate the impact of the freely accessible artificial intelligence chatbots (AICB) that might disrupt the teaching and learning pattern in higher education. While some education stakeholders developed strong opposition towards the AICB usage, condemning it as academic dishonesty, there are others believe the AICB might even improve the students’ learning. A total of 160 urban college students were purposively selected and requested to respond to the scales of ChatGPT acceptance and trust, academic self-efficacy, and university mattering to test the hypothesis that the acceptance and trust towards AICB should improve academic self-efficacy and general mattering among the students. The results indicated that academic self-efficacy partially mediates the contribution of AICB on the societal mattering. In other words, the findings suggest that students who trust and accept AICB usage would likely to believe that they can perform academically better and therefore they feel they are more meaningful to the society. Limitations and suggestions for future research are discussed.
Do psychology students matter to the society? Social support and their fear of failure Anas, Farhah Fatimah Az-Zahrah MH; Luke, Shula Mathiyaal; Hakimi, Azman; Ho, Yi Ming; Prihadi, Kususanto Ditto
Journal of Education and Learning (EduLearn) Vol 20, No 2: May 2026
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/edulearn.v20i2.21869

Abstract

The surge in demand for psychology professionals is followed by a similar rise in the intake of psychology students. Nevertheless, many psychology students suffer from the maladaptive fear that they will experience failure in their studies or future profession. Past studies suggested that their fear of failure (FOF) can be mitigated through social support, yet students across different educational levels may perceive such support differently. This research aligns with Sustainable Development Goal (SDG 3) (good health and well-being) and SDG 4 (quality education) by addressing psychological well-being and supportive learning conditions that enhance students’ academic and professional readiness. Purposive sampling was conducted to recruit 138 psychology students from all levels (Diploma, Bachelor, Master, and Doctorate) from universities in Malaysia and Indonesia. Data were collected using the online versions of the Performance Failure Appraisal Inventory, General Mattering Scale, and Multidimensional Scale of Perceived Social Support, along with demographic questions and an informed consent form. Data analysis employed the Bootstrap method at 5,000 resampling with a 95% confidence interval using PROCESS Macro Model 59 for moderated mediation. The results suggested that mattering significantly and fully mediated the contribution of perceived social support to the development of FOF, and that education level did not significantly moderate the mediation, as the effect occurred among students at all levels. Limitations and suggestions are discussed.