Tuhumury, Joana J
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Bibliometric Perspectives on Digital Technologies in Cultural Heritage Analyzing Research Trends and Innovations Muhtar, Muhtar; Tuhumury, Joana J; Rukoyah, Rukoyah
The Eastasouth Journal of Social Science and Humanities Vol. 2 No. 01 (2024): The Eastasouth Journal of Social Science and Humanities (ESSSH)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esssh.v2i01.350

Abstract

This study provides a comprehensive bibliometric analysis of research on digital technologies in cultural heritage, focusing on key trends, innovations, and interdisciplinary collaborations. By analyzing co-occurrence networks, author collaborations, and publication density, the study reveals a growing emphasis on the integration of technologies such as augmented reality (AR), virtual reality (VR), and 3D scanning in the preservation and promotion of cultural heritage. These digital tools are increasingly used to create immersive experiences and preserve both tangible and intangible heritage. The study also highlights the rising importance of addressing climate change's impact on heritage sites and explores ethical concerns related to data ownership, authenticity, and equitable access. Despite the many benefits of digital preservation, challenges such as the digital divide and the potential commodification of heritage remain significant obstacles. The analysis underscores the need for interdisciplinary collaborations and the development of sustainable, inclusive digital heritage initiatives to ensure that these technologies benefit all stakeholders. The study concludes by identifying key areas for future research, including the integration of artificial intelligence (AI) and blockchain technologies into cultural heritage management and the exploration of climate change's long-term impact on heritage preservation.
Implementation of a Digital-Based Community Complaint System in the Government of Posso Village, Ambon City Kotarumalos, Amir Faisal; Tuhumury, Joana J; Latuconsina, Nurainy
Journal of Government Science Studies Vol 5 No 1 (2026): April 2026: in-Process
Publisher : Prodi Ilmu Pemerintahan, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66254/jgssvol5issue1page29-43

Abstract

The flow of globalization and the development of information technology encourage the government to adopt digital-based public services, including community complaint channels. This research aims to analyze the implementation of the digital complaint system in the Government of Passo Village, Teluk Ambon Baguala District, Ambon City, and to identify the challenges faced. The method used is a descriptive, qualitative approach through in-depth interviews, observation, and documentation. Data analysis applies the interactive model of Miles and Huberman, which includes data reduction, data presentation, and conclusion drawing. The research results indicate that the digital complaint system has the potential to enhance transparency, accountability, and public participation. This system facilitates reporting access, accelerates follow-up actions, and provides structured data as a basis for policy formulation. However, its implementation still faces obstacles, including limited technological infrastructure, low public digital literacy, suboptimal capacity among officials, and a weak culture of public participation. These findings emphasize that the success of the digital complaint system at the village level requires a holistic approach that strengthens infrastructure, enhances officials' competence, develops digital literacy, and fosters a participatory culture. That integrative strategy is important so that the digital complaint system can function effectively in improving the quality of public services and local governance.