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Nurul Saepul
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management

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Sistem Informasi Persediaan Obat dengan Metode Naïve Bayes Pada RSUD Tanjungpinang Isron Al Miraz Siregar; Elvianna; Nurul Saepul
Jurnal Bangkit Indonesia Vol 7 No 1 (2018): Bulan Maret 2018
Publisher : LPPM Sekolah Tinggi Teknologi Indonesia Tanjung Pinang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (669.158 KB) | DOI: 10.52771/bangkitindonesia.v7i1.168

Abstract

The integrated data processing system at the Tanjungpinang Hospital Pharmacy cannot predict the stock of drugs. Drug data prediction system is based on drug sales and drug sales rates. The reason for using the naïve Bayes method is because this method makes it easy to calculate and determine the possibilities that occur at the Tanjungpinang Hospital pharmacy and can help the pharmacy in making decisions to make drug purchase transactions. The development of information systems in making software uses the Waterfall method. The development application uses netbeans 7.3.1 and MySQL as the database. The program was tested using the Black Box method. With this application, it can help the pharmacy to collect drug data quickly and accurately and can help predict drug data using the naïve Bayes method to make decisions in making drug purchases. And can make a report which will be submitted to the owner.
Pengaruh Kualitas Layanan M-Banking dan Internet Banking Terhadap Kepuasan Nasabah PT. Bank Negara Indonesia (Persero) Tbk. Cabang Tanjungpinang Romdoni, Mochammad Rizki; Nurul Saepul; Ratna Lia Usmanti
Jurnal Bangkit Indonesia Vol 7 No 1 (2018): Bulan Maret 2018
Publisher : LPPM Sekolah Tinggi Teknologi Indonesia Tanjung Pinang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (742.904 KB) | DOI: 10.52771/bangkitindonesia.v7i1.170

Abstract

This study aims to build a general model of a simulation system in maintaining and increasing customer satisfaction of PT Bank Negara Indonesia (Persero) Tbk's customers. Tanjungpinang through e-banking and internet banking services and produces the best scenario that can be used by policy makers in maintaining and increasing customer satisfaction of PT Bank Negara Indonesia (persero) tbk customers. Tanjungpinang through the quality of internet banking services. The dimensions of service quality used in this study are the dimensions of efficiency, reliability, responsiveness, privacy, security and fulfillment. Model development and simulation in this study uses a dynamic system. Dynamic systems represent the real world in the form of stocks, flow between stocks, and information that determines the value of the flow. The dynamic system model in this study describes the relationship of internet banking service quality to bank customer satisfaction and loyalty. The simulation results show that the quality of internet banking services plays an important role in maintaining and increasing bank customer satisfaction and loyalty. By increasing the value of the service quality dimension by 80% for each dimension, customer satisfaction and loyalty will increase so that it will increase bank income and profit. Therefore, to increase customer satisfaction and loyalty, all dimensions of the quality of internet banking services must be improved in line with the increase in the number of users and the number of internet banking transactions.
Co-Authors ELVIANNA Isron Al Miraz Siregar Mochammad Rizki Romdoni Ratna Lia Usmanti