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All Journal Sawala : Jurnal Administrasi Negara Journal of Innovative and Creativity
Nugraha, Joko Tri Nugraha
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Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Analisis Pelaksanaan Program Kampung Organik Di Kota Magelang Melalui Model MSN-Approach (Studi Kasus Kampung Organik Sari Makmur) Lufthansa Hilwa Nugraha; Fadlurrahman; Nugraha, Joko Tri Nugraha; Tri Asih Wismaningtyas,
Sawala : Jurnal Administrasi Negara Vol. 12 No. 2 (2024): Sawala : Jurnal Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v12i2.9261

Abstract

The Organic Village Program is an innovation program of Magelang City in overcoming waste and food security problems that has been established since 2013. However, the number of organic villages in Magelang city has decreased. This study aims to analyze the implementation of the Organic Village Program in Magelang city through the MSN-Approach model. The method used is a qualitative method with a case study approach. Data collection techniques include interviews, observations, and documentation. Informants in this study are the Department of Environment, Department of Agriculture and food, facilitators, administrators and members of Sari Makmur Organic Village. The data analysis used by Miles, Huberman, and Saldana is an interactive data analysis model consisting of data condensation, data presentation, and conclusion. The results of the study indicate that the implementation of the Organic Village Program is quite good. In the mentality approach, the government has been supportive and proactive. Meanwhile, in the participants, there was a decrease in the responsibility of carrying out daily pickets. In the system approach, including regulation, cultural values and organizational structure and functions are good. In the networking approach, including aspects of strategic partnership, synergy, and mutualistic symbiosis are quite good, the obstacle lies in synergy where the skills of participants in this program are still limited.
Analisis Kepuasan Pemustaka Terhadap Kualitas Layanan Perpustakaan Kampus Berdasarkan Model LIBQUAL+ Azzahra, Nur Sifa Azzahra; Anjani, Devita Ragil; Meiana, Indah; Hapsari, Resta Rania; Hidayatullah, Muhammad; Nugraha, Joko Tri Nugraha
Journal of Innovative and Creativity Vol. 6 No. 2 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

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Abstract

This study aims to analyze library users’ satisfaction with library service quality based on the LibQUAL+ model. The method used was a descriptive quantitative approach involving the distribution of questionnaires to 71 respondents, with analysis conducted using descriptive statistics. The results indicate that library service quality falls within the good to very good category, with the “Library as Place” dimension having the highest average score. Meanwhile, the “Information Control” and “Affect of Service” dimensions are in the good category but have not yet reached an optimal level.This situation arises because the library’s physical facilities have been well-managed, thereby providing comfort to users, whereas information access and the quality of service interactions still have limitations in fully meeting user needs. Therefore, efforts to improve service quality should focus on aspects of information access and staff service. This study serves as a foundation for library administrators to evaluate and continuously improve service quality in a manner that is more oriented toward user needs.
Co-Authors Anjani, Devita Ragil Azzahra, Nur Sifa Azzahra Fadlurrahman Hapsari, Resta Rania Hidayatullah, Muhammad Lufthansa Hilwa Nugraha Meiana, Indah Tri Asih Wismaningtyas,