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All Journal Jurnal Pengabdian Masyarakat (ABDIRA) ASSYIFA: Jurnal Ilmu Kesehatan
Kurniawan, Fendi
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ANALISIS KUANTITATIF: WAKTU TUNGGU DAN KEPUASAN PASIEN TERHADAP PELAYANAN RAWAT JALAN RS HASTA HUSADA KEPANJEN: Quantitative Analysis: Waiting Time and Patient Satisfaction with Outpatient Services at Hasta Husada Kepanjen Hospital Prisusanti, Retno Dewi; Kurniawan, Fendi; Akhmad, Mauludin
ASSYIFA : Jurnal Ilmu Kesehatan Vol. 2 No. 3 (2024)
Publisher : Forind Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62085/ajk.v2i3.118

Abstract

Long queues continue to plague healthcare services, and one of the main causes of dissatisfaction is long waiting times. Patient waiting times are a significant factor in determining the quality of healthcare. Based on preliminary research at RS HASTA HUSADA Kepanjen, it appears that the implementation of outpatient services is not yet running optimally, especially for long-term outpatients. To investigate the factors contributing to long waiting times in outpatient services at RS HASTA HUSADA Kepanjen, with a particular focus on long-term outpatients, and to identify strategies for improving patient flow and reducing waiting times. This study used a descriptive type with a quantitative approach and a cross-sectional design. The sampling technique used is purposive sampling. The research instruments used include questionnaires, observation checklists, and time observation assessments. Data analysis was carried out using univariate analysis and bivariate analysis with chi-square test. The average patient at HASTA HUSADA HOSPITAL Kepanjen had to wait 70.18 minutes to get outpatient services, and most of the time was relatively long (more than 60 minutes). However, the level of patient satisfaction is classified as "quite satisfied". Based on the assessment of the five dimensions of service quality, patients are satisfied with the dimensions of "tangibles", "responsiveness", "assurance", and "empathy". However, in the "reliability" dimension, patients only feel "satisfied". The study showed that there was a relationship between service waiting time and patient satisfaction level at HASTA HUSADA HOSPITAL Kepanjen. This is evidenced by a p-value of 0.042 and a chi-square value of 4.135.
PENINGKATAN MUTU DAN EFISIENSI PELAYANAN KESEHATAN MELALUI IMPLEMENTASI REKAM MEDIS ELEKTRONIK DI RUMAH SAKIT HASTA HUSADA: Improving the Quality and Efficiency of Health Services through the Implementation of Electronic Medical Records (RME) at Hasta Husada Hospital Rusdi, Achmad Jaelani; Kurniawan, Fendi; Rifqi, Amir Muhammad
ASSYIFA : Jurnal Ilmu Kesehatan Vol. 2 No. 3 (2024)
Publisher : Forind Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62085/ajk.v2i3.119

Abstract

Implementation of electronic medical records (RME) in hospitals has become an important step in improving the quality and efficiency of health services. Hasta Husada Hospital has adopted this system, but still faces various challenges. This study aims to analyze and evaluate improving the quality and efficiency of health services through the implementation of electronic medical records (RME) at Hasta Husada Hospital. This research uses a qualitative approach. The research results show that RME provides significant benefits, including fast and accurate access to patient data, increased work efficiency, and reduced medical errors. Although most users feel comfortable using RME after training, there are still complaints about the system interface needing to be simplified. User attitudes were generally positive towards RME after seeing real benefits, despite initial resistance. Implementation of the Hospital Management Information System (SIMRS) has shown mixed results, with some units having fully transitioned to RME and others still in the transition stage.
Pelatihan Cinta Lingkungan: Pemanfaatan Sampah Plastik dan Penghijauan di SDIT Darul Aman Alifia, Novita Putri; Anestya, Deladika Putri; Gustira, Nicolas Galang; Kurniawan, Fendi; Chasanah, Silvia Nidhaul; Nugraha, Joko Tri
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 6, No 1 (2026): Abdira
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v6i1.1491

Abstract

Plastic waste is a major problem in Indonesia, particularly in educational settings, where waste management is suboptimal. The goal of this community service activity is to create a green school environment by increasing students' awareness, skills, and responsibility for plastic waste management. Darul Aman Islamic Elementary School (SDIT) in Pringsurat District, Temanggung Regency with 48 students in grades 5 and 6, is the community service partner. The methods used were outreach, training, and hands-on practice with a participatory and educational approach through three stages: preparation, implementation, and evaluation. The results of the activity showed that students had a better understanding of how to recycle plastic waste and the importance of greening. As part of the school greening movement, students transformed used plastic gallons into beautiful and useful plant pots. This activity not only reduced the amount of plastic waste but also expanded green space in the school and fostered environmental awareness. This program has the potential to become a model for environmental learning that can be implemented in other schools.
Co-Authors ACHMAD JAELANI RUSDI Akhmad, Mauludin Alifia, Novita Putri Anestya, Deladika Putri Chasanah, Silvia Nidhaul Gustira, Nicolas Galang Joko Tri Nugraha Rifqi, Amir Muhammad