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Analysis of Public Satisfaction with The Comfort of the Waiting Area at Tegal City Station Cahyanti, Antika Tri; Vijayo, Charrly Dittha; Putranti, Chika Aulia; Brilianti, Dani Fitria
Journal of Scientific Research, Education, and Technology (JSRET) Vol. 3 No. 4 (2024): Vol. 3 No. 4 2024
Publisher : Kirana Publisher (KNPub)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58526/jsret.v3i4.541

Abstract

High-quality public services are essential for addressing citizens' needs and enhancing their experiences with government-provided amenities. The primary aim of this research is to evaluate the level of satisfaction among passengers utilizing the waiting room facilities at Tegal City Rail Station, with a focus on comfort, cleanliness, accessibility, and overall service quality. A questionnaire survey method was employed to gather feedback from passengers, who were asked to rate various aspects of the waiting room services. The collected data were analyzed to identify key factors influencing satisfaction levels and to provide insights into potential areas for improvement. The findings reveal both strengths and specific elements that could be enhanced to better meet public expectations. This study contributes to ongoing efforts to improve public service quality in transportation facilities, promoting a more comfortable and efficient environment for passengers.
Analisis Pengaruh Nilai Surface Distress Index (SDI) Terhadap Kecepatan Kendaraan di Jalan Kolonel Sudiarto Kota Tegal Hadi, Suprapto; Ulhaq, Dhiya; Basfian, Muhammad Fahri; Satria, Muhammad Hanif; Vijayo, Charrly Dittha
Jurnal Konstruksi dan Infrastruktur : Teknik Sipil dan Perencanaan Vol 14 No 1 (2026): Jurnal Konstruksi dan Infrastruktur Vol 14 No.1 : April 2026
Publisher : Civil Engineering Department, Faculty of Engineering, Universitas Swadaya Gunung Jati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33603/jki.v14i1.11297

Abstract

Understanding how pavement surface conditions influence operating speed is essential for improving road safety and optimizing urban traffic performance. This research investigates how pavement surface deterioration represented by the Surface Distress Index (SDI) influences vehicle operating speeds along Kolonel Sudiarto Street, a key urban roadway in Tegal City. A quantitative descriptive method was employed, in which pavement conditions were evaluated using the SDI framework, and vehicle speeds were obtained through space mean speed (SMS) measurements. A total of 358 vehicle samples were examined through simple linear regression to quantify the influence of SDI on motorcycle and passenger car operating speeds. The findings reveal a strong and statistically significant negative association between SDI and motorcycle speed (R² = 0.947), demonstrating that higher levels of pavement distress markedly decrease motorcycle operating speeds. In contrast, the relationship between SDI and car speed is weak and not statistically significant (R² = 0.064), suggesting that car speeds are influenced more by traffic dynamics and vehicle stability than by pavement surface deterioration. Combined regression simulations further demonstrate that motorcycles are markedly more sensitive to incremental surface distress. These findings affirm the relevance of SDI as a key indicator for evaluating pavement performance and predicting speed behavior, emphasizing the need for timely maintenance interventions to support safer and more efficient urban road operations.