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All Journal International Journal of Educational Review, Law And Social Sciences (IJERLAS) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS)
Musparina
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ANALYSIS OF THE INFLUENCE OF LEADERSHIP AND COMMUNICATION STYLES ON EMPLOYEE SATISFACTION AT CAFES IN TEBING TINGGI CITY Carnelius Ricardo; Musparina; Mangasi Sinurat; Willy Cahyadi
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 3 (2025): June
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i3.3548

Abstract

This study aims to analyze the influence of leadership and communication styles on employee satisfaction in cafes in Tebing Tinggi City. The rapidly growing cafe industry demands effective human resource management, particularly in creating a supportive work environment through good leadership and effective communication. This study uses a quantitative approach with a sample of 50 permanent employees from 10 cafes selected using a purposive sampling technique. The research instrument was a questionnaire with a 5-point Likert scale, and data were analyzed using the Partial Least Squares (PLS) technique through the SmartPLS 3.0 application. The results of the study indicate that leadership style has a significant effect on employee satisfaction with a t-statistic value of 4.770 (p = 0.001), and communication also has a significant effect with a t-statistic value of 4.848 (p = 0.000). The research model has an R² value of 0.796, which means that 79.6% of the variability in employee satisfaction can be explained by leadership style and communication. The Q² value of 0.7960 indicates that the model has strong predictive relevance. These findings indicate that leadership style and communication play an important role in increasing employee job satisfaction, which impacts their performance and loyalty to the organization. This study recommends that café managers continue to improve the quality of leadership and internal communication to create a more productive and harmonious work environment.
THE EFFECT OF COMPENSATION AND LEADERSHIP ON EMPLOYEE PERFORMANCE OF PT. DUET PRATAMA SAMUDRA WITH WORK MOTIVATION AS INTERVENING VARIABLES Musparina; Andy Wijaya; M Dian Andhika; Mangasi Sinurat
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 4 No. 6 (2024): December
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v4i6.2194

Abstract

Performance at PT. Duet Pratama Samudra with Work Motivation as an Intervening Variable. The research method used is a quantitative method using the help of Smart PLS version 3.0 which is collected from the results of distributing questionnaires to employees of PT. Pratama Samudra Duet . The analysis method used in this study is to use an instrument test, namely validity and reliability tests. measurement model (outer model) namely validity test, reliability test, then structural model (inner model) includes: coefficient of determination / r-square (r2), goodness of fit model and hypothesis testing with t-statistic test and indirect effect test ( indirect effect). The results of Smart PLS 3.0 in this study are that compensation affects employee motivation, leadership affects work motivation, compensation does not affect employee performance, leadership affects employee performance, work motivation does not affect employee performance, work motivation can mediate the relationship between Compensation and Employee Performance, Work Motivation cannot mediate the relationship between Leadership and Employee Performance.
THE EFFECT OF FACILITIES AND RELIABILITY ON LOYALTY WITH PUBLIC TRUST AS PARTNERS BREEDING PT. CIOMAS ADISATWA SIANTAR AS AN INTERVENING VARIABLE Dian Purnama Sari; Gangsar Mayang Sari; Musparina; Rumiris Siahaan; Cia Cai Cen
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 4 No. 6 (2024): November
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v4i6.2181

Abstract

This research aims to determine the effect of facilities and reliability on loyalty and community trust as chicken rearing partners of Pt. Ciomas Animals Siantar as an Intervening Variable. The research method used is a quantitative method using the help of Smart PLS version 3.0 which was collected from the results of distributing questionnaires to 96 consumers of Café BO & Resto Tebing Tinggi. The analytical method used in this research is using instrument tests, namely validity and reliability tests. measurement model (outer model), namely validity test, reliability test, then the structural model (inner model) includes: coefficient of determination/r-square (r2), goodness of fit model and hypothesis testing with the t-statistic test and indirect effect test (indirect influence). The results of SPSS in this research are that the variable Facilities influences Trust, Reliability influences Trust, meaning that Facilities influences community loyalty, Reliability does not influence community loyalty, Trust influences community loyalty, trust can mediate the relationship between facilities and community loyalty, trust cannot mediate the relationship between reliability and community loyalty.
Co-Authors Andy Wijaya Cahyadi, Willy Cai Cen, Cia Carnelius Ricardo Dian Purnamasari Gangsar Mayang Sari M Dian Andhika Mangasi Sinurat Rumiris Siahaan