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THE EFFECT OF WORK STRESS AND WORK CONFLICT ON THE PERFORMANCE OF REGIONAL REVENUE AGENCY EMPLOYEES COAL DISTRICT WITH COMMITMENT ORGANIZATION AS A VARIABLE INTERVENING Ingan Malam Tarigan; Eryolen Sinaga; Surya Dharma; Lukieto cahyadi; Rapat Piter Sony
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 4 No. 6 (2024): December
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v4i6.2196

Abstract

This research aims to the influence of work stress and work conflict on the performance of Batu Bara Regency Regional Revenue Agency employees with organizational commitment as an intervening variable. The research method used is a quantitative method using the help of SPSS 25.0 which was collected from the results of distributing questionnaires to employees of the Batu Bara Regency Regional Revenue Agency. The analysis method used in this study is to use an instrument test, namely the validity and reliability test. The classical assumption test is the normality test, multicollinearity test, heteroscedasticity test, multiple linear regression analysis, determination coefficient analysis (R2), hypothesis test is the T test and path analysis. The results of SPSS 25.0 in this research are that work stress has an effect on employee organizational commitment, work conflict has an effect on employee organizational commitment, work stress has no effect on employee performance, work conflict has no effect on employee performance, organizational commitment has an effect on employee performance, Organizational Commitment mediates the relationship between Job Stress and Employee Performance, Organizational Commitment mediates the relationship between Work Conflict and Employee Performance.
Pengaruh Kualitas Pelayanan dan Persepsi Harga terhadap Keputusan Pembelian dengan Minat Beli Sebagai Variabel Intervening pada Pelanggan Counter Dolok Masihul Syahraini Balqis Al-Husna; Gladiska Alifia Alfatha; Rapat Piter Sony; Willy Cahyadi
JURNAL RISET MANAJEMEN (JURMA) Vol 4 No 2 (2026): June: JURNAL RISET MANAJEMEN (JURMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v4i2.4154

Abstract

The purpose of this study is to determine and analyze the influence of service quality and price perception on purchasing decisions of Dolok Masihul counter customers, both directly and indirectly through purchase intention as an intervening variable. This type of research is explanatory research that explains the causal relationship between variables through hypothesis testing. The sample used in this study was 101 respondents with proportional random sampling technique. The test tool used was Partial Least Square (PLS) using SmartPLS 3.0 software. From the results of this test it can be concluded that service quality does not have a significant effect on purchasing decisions. Price perception does not have a significant effect on purchasing decisions. Purchase intention has a significant effect on purchasing decisions. Service quality does not have a significant effect on purchase intention. Price perception has a significant effect on purchase intention. Service quality does not have a significant effect on purchase decisions through mediation from purchase intention. Price perception has a significant effect on purchase decisions through mediation from purchase intention.