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Journal : International Journal of Entrepreneurship and Sustainability Studies

Evaluating Workflow Automation Efficiency in A Government Agency in the Philippines Cabaobao, Jr., Andresito A.; Malubag, Sushmita L.; Briones, Jesus; Abante, Marmelo V.
International Journal of Entrepreneurship and Sustainability Studies Vol. 4 No. 2 (2024): December Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijeass.v4i2.2749

Abstract

Workflow automation plays a vital role in developing efficient government operations. Anchored on the Technology Acceptance Model, this descriptive-correlational study evaluated the efficiency of using automation tools in key work processes of a Philippine government agency. A census of the population was used to gather data from the 31 employees directly involved in the subject agency’s automation processes. Data were collected through a researcher-structured, validated questionnaire via Google Forms. These data were analyzed using frequency, percentage, weighted mean, multiple linear regression, ANOVA and Pearson r correlation analysis. The findings indicated that automation tools significantly enhanced the efficacy of key work processes in terms of speed, accuracy, and collaboration. Moreover, the study also revealed that employees are generally satisfied with performing routine and repetitive tasks because of the benefits of automation tools. However, the efficacy of key work processes is not significantly related to their overall job satisfaction. The study also revealed that the perceived impact of automation tools on key work processes is not affected by the demographic profile of the employees. This study also revealed that staff resistance and system integration issues are major barriers to the adoption of workflow automation. Furthermore, the study confirmed that there was no statistically significant correlation between perceived ease of use and problems encountered with automation tools.  A strategic roadmap is proposed to improve workflow automation efficiency and address adoption-related challenges. This study also offers valuable insights for other government agencies seeking to introduce and assess similar technologies to enhance workflow and operational efficiency.
The Impact of Career Pathing Practices on Job Satisfaction of Employees at BIR Document Processing Division in RR4 - PAMPANGA Rojas, John Benedict C.; Roque, John Francis D.; Unico, Maricris G.; Abante, Marmelo V.
International Journal of Entrepreneurship and Sustainability Studies Vol. 4 No. 2 (2024): December Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijeass.v4i2.2806

Abstract

This research investigates the impact of career pathing on job satisfaction among employees of the Bureau of Internal Revenue (BIR) Document Processing Division in RR4, Pampanga. Career pathing is a strategic framework designed to outline clear advancement trajectories and to align skill development opportunities with promotions. This study uses a descriptive correlational design, incorporating a survey of 73 employees to assess the level of career pathing implementation and its relationship with job satisfaction. Data were analyzed using statistical methods to determine the strength of the correlation between career pathing practices and job satisfaction. Findings suggest that job promotions play a significant role in enhancing motivation and commitment, supporting the existing literature that shows a positive correlation between perceived advancement opportunities and job satisfaction. In the context of the Philippines, perceptions of career pathing are pivotal to job satisfaction because they influence workplace relationships and organizational culture. However, bureaucratic structures in government agencies can hinder career progression, leading to low employee morale and productivity. This research provides insights into the effectiveness of promotion criteria and transparency in BIR career pathing practices. The findings are expected to offer recommendations that enhance employee satisfaction and improve organizational stability. By contributing to the understanding of how career pathing can be optimized, this study seeks to help public sector organizations better meet their employees’ career aspirations.
Compensation Scheme and Financial Well-being of Government Employees in the National Capital Region Tadeja, Angelica Louise C.; Ranque, Maevel S.; Unico, Maricris; Abante, Marmelo V.
International Journal of Entrepreneurship and Sustainability Studies Vol. 4 No. 2 (2024): December Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijeass.v4i2.2807

Abstract

This research investigates the relationship between compensation and financial well-being among government employees in the National Capital Region (NCR), focusing specifically on the Bureau of Internal Revenue (BIR) Collection Service divisions. Utilizing a descriptive comparative-correlational design, the study analyzes data collected from 129 employees through a structured questionnaire to assess various aspects of the compensation scheme and its impact on financial well-being. The research delves into key elements of the compensation scheme, including salary satisfaction, the bonus structure, job grades, and salary adjustment processes. It evaluates how these factors contribute to employees' overall satisfaction with their compensation. Additionally, the study explores financial well-being by examining indicators such as income sufficiency, debt management, financial knowledge and skills, financial stability, and retirement preparedness. Significant demographic differences in perceptions of compensation and financial well-being are also investigated, with the research analyzing how these perceptions vary across age, gender, job position, years of service, educational attainment, monthly salary, and additional benefits and allowances. One of the central findings of the study is the moderate correlation between compensation and financial well-being, highlighting that improvements in the compensation system can lead to enhanced financial security and satisfaction among employees. While the majority of respondents report moderate satisfaction with their salaries and benefits, concerns remain regarding the adequacy of bonuses, limited opportunities for promotion, and the alignment of salary adjustments with performance. The study also emphasizes the importance of addressing specific demographic concerns, such as providing age-appropriate support, promoting financial literacy across gender identities, and ensuring equitable compensation across different job positions and educational levels. The research concludes with recommendations for policymakers and organizations to reform the compensation scheme, addressing these key areas to improve the financial well-being and satisfaction of government employees in the NCR.