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All Journal Jurnal Pakar Manajemen
Hidayat, Ujang Rahmat
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Kecerdasan Emosional Terhadap Kinerja Karyawan Melalui Organizational Citizenship Behaviour (OCB) Di PT. Asia Tritunggal Jaya Cihideung Hidayat, Ujang Rahmat; Karmila, Mila; Barlian, Barin
Jurnal Pakar Manajemen Vol. 1 No. 1 (2024): September
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jpm.v1i1.1

Abstract

The purpose of this research is to determine and analyze the influence of emotional intelligence through organizational citizenship behavior (OCB) on employee performance in the sales clerk section at PT. Asia Tritunggal Jaya Cihideung. The research method used is a survey method, data obtained directly through questionnaires to 80 respondents taken from all employees in the sales clerk section at PT. Asia Tritunggal Jaya Cihideung. Sampling uses saturated samples. The analytical methods used in this research are path analysis and Sobel tests. Based on the research results, it shows that emotional intelligence has a significant effect on organizational citizenship behavior (OCB), emotional intelligence and organizational citizenship behavior (OCB) have a significant effect on employee performance and organizational citizenship behavior (OCB) is unable to become an intervening variable between emotional intelligence and employee performance.
Co-Authors Barin Barlian Mila Karmila