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All Journal Jurnal Pengabdian Masyarakat Waradin IECON: International Economics and Business Conference
Ibrahim Syah
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Economics, Econometrics & Finance Social Sciences Other

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Utilization of Management Information System Applications in Public Services at the Investment and One-Stop Integrated Office of Palopo City Rosnia; Ibrahim Syah
IECON: International Economics and Business Conference Vol. 2 No. 2 (2024): International Conference on Economics and Business (IECON-2)
Publisher : www.amertainstitute.com

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Abstract

The study explores the implementation of the SiCANTIK management information system to enhance licensing services at the Investment and One-Stop Integrated Office (DPMPTSP) of Palopo City. Using a qualitative descriptive method with a case study approach, data collection involved interviews with employees and users of the application. The findings reveal that SiCANTIK significantly streamlines the business licensing process, allowing the public to submit applications from home without the need to visit the office, thus increasing convenience and reducing time and cost burdens. Additionally, the system offers transparency and clarity in the licensing process, ensuring better service quality. Despite its benefits, challenges remain, including issues with internet network stability, which can hinder application processing, and the problem of incomplete or inaccurate supporting documents submitted by users. To overcome these obstacles, continuous efforts are required, such as improving internet infrastructure and providing socialization or training for users regarding document requirements. Overall, the SiCANTIK application has proven to be an effective tool in enhancing service efficiency, improving data management for employees, and contributing to more accessible and user-friendly licensing services. It demonstrates the potential of digital technology in transforming public service delivery and fostering better governance.
Pemberdayaan Kelompok Wanita Tani melalui Penguatan Kapasitas Pemasaran Digital Berbasis Komunitas di Daerah Sudiang Makassar Adrianah Adrianah; Nur Apriyani; Ibrahim Syah; Husnul Khatimah Syarif
Jurnal Pengabdian Masyarakat Waradin Vol. 5 No. 2 (2025): Jurnal Pengabdian Masyarakat Waradin
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/wrd.v5i2.748

Abstract

This community service activity aims to empower the Women Farmers Group (KWT) in Sudiang, Makassar, through capacity building in digital marketing. In the era of rapidly developing digitalization and increasingly open and competitive markets, women farmers are required to be able to master digital technology-based marketing strategies so that the local agricultural products they produce can reach a wider market, not only at the local level but also regionally and even nationally. The methods used in this activity include interactive training, direct technical assistance, as well as social media development and the use of e-commerce platforms. Special training focuses on practical skills such as creating promotions, managing Instagram Business accounts, using WhatsApp Business content, and an introduction to the basics of branding and product photography. The assistance is carried out in stages to ensure that participants not only understand the material theoretically but also are able to implement it independently. The results of the activity show a significant increase in participants' understanding and skills in using digital technology as a product marketing tool. Participants become more confident in publishing their products online and are able to manage social media accounts professionally. One of the program's key achievements is the formation of a local digital community among women's groups (KWTs), which serves as a collaborative network for sharing information, marketing strategies, and supporting joint promotions. This community opens up opportunities for sustainable, long-term collaboration to collectively increase product sales value. Overall, this activity represents a strategic step in building women's economic independence through the inclusive and applicable use of digital technology. With this training, it is hoped that women's groups (KWTs) can become active actors in the local digital economy ecosystem and compete healthily in the open market.
Co-Authors Adrianah Adrianah Husnul Khatimah Syarif Nur Apriyani Rosnia