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All Journal Journal of Economic, Bussines and Accounting (COSTING)
Girsang, Laverin Imelda
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Economics, Econometrics & Finance

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THE EFFECT OF THE USE OF GAMIFICATION E-LEARNING ON EMPLOYEE ENGAGEMENT, JOB PLEASURE, AND JOB SATISFACTION IN THE BANKING SECTOR Girsang, Laverin Imelda; Purba, Heddry; Hutabarat, Francis
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 5 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i6.13239

Abstract

The impact of gamification e-learningon banking employees' engagement, enjoyment,and job satisfaction is the focus of this study. Many businesses are turning to e-learningto improve access and flexibility of training due to the changing digital work environment triggered by the COVID-19 pandemic. This research focuses on how gamification e-learningaffects employee engagement, enjoyment at work, and job satisfaction—byconducting a quantitative study by distributing questionnaires to 114 Standard Chartered Bank employees, selected using probability sampling method through random sampling technique. The positive relationship between e-learning gamificationand the three variables was processed on the SEM-PLS version 3.2.9 application. As a result of this study, gamification e-learningcan significantly increase employee engagement, enjoyment at work,and job satisfaction and has a positive influence. Therefore, this study is expected to inform organizations about the importance of the gamification approach in employee training.
Co-Authors Francis Hutabarat Heddry Purba