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All Journal Pubmedia Social Sciences and Humanities Indonesian Journal of Public Administration Review
Oktavianti, Tania Dwi
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Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Physics Social Sciences

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Efektifitas Kinerja Pemerintah Desa Sukorambi dalam Pelayanan Pembuatan Kartu Keluarga di Kabupaten Jember Oktavianti, Tania Dwi; Wicaksono, Itok
Pubmedia Social Sciences and Humanities Vol. 1 No. 3 (2024): January
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/pssh.v1i3.122

Abstract

Penelitian ini bertujuan untuk menganalisis efektivitas kinerja Pemerintah Desa Sukorambi dalam pelayanan pembu-atan Kartu Keluarga di Kabupaten Jember. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus. Objek penelitian adalah proses pelayanan pembuatan Kartu Keluarga di Pemerintah Desa Sukorambi. Data dikumpulkan melalui observasi, wawancara dengan petugas pelayanan, dan studi dokumentasi. Analisis data dilakukan dengan teknik reduksi data, display data, dan verifikasi data. Hasil penelitian menunjukkan bahwa Pemerintah Desa Sukorambi telah melakukan berbagai upaya untuk meningkatkan efektivitas pelayanan pembuatan Kartu Keluarga. Beberapa langkah yang diambil termasuk peningkatan kualitas layanan, pelatihan bagi petugas pelayanan, dan pen-erapan teknologi informasi. Meskipun demikian, terdapat beberapa kendala yang dihadapi oleh Pemerintah Desa dalam meningkatkan efektivitas kinerja pelayanan pembuatan Kartu Keluarga, seperti terbatasnya sumber daya manusia dan teknologi yang terbatas. Penelitian ini menyimpulkan bahwa meskipun telah ada upaya yang dilakukan oleh Pemerintah Desa Sukorambi, masih diperlukan langkah-langkah lebih lanjut untuk meningkatkan efektivitas kinerja pelayanan pembuatan Kartu Keluarga agar dapat memberikan layanan yang lebih efisien dan berkualitas kepada masyarakat.
Efektifitas Kinerja Pemerintah Desa Sukorambi dalam Pelayanan Pembuatan Kartu Keluarga di Kabupaten Jember Oktavianti, Tania Dwi; Wicaksono, Itok
Indonesian Journal of Public Administration Review Vol. 1 No. 1 (2023): November
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/par.v1i1.1934

Abstract

This research aims to analyze the effectiveness of the Sukorambi Village Government's performance in providing Family Card services in Jember Regency. This research uses a qualitative approach with a case study method. The object of the research is the service process for making Family Cards at the Sukorambi Village Government. Data was collected through observation, interviews with service personnel, and documentation studies. Data analysis was carried out using data reduction, data display and data verification techniques. The results of the research show that the Sukorambi Village Government has made various efforts to increase the effectiveness of the Family Card making service. Some of the steps taken include improving service quality, training for service personnel, and implementing information technology. However, there are several obstacles faced by the Village Government in improving the effectiveness of the performance of Family Card making services, such as limited human resources and limited technology. This research concludes that although there have been efforts made by the Sukorambi Village Government, further steps are still needed to improve the effectiveness of the performance of Family Card making services in order to provide more efficient and quality services to the community.
Co-Authors Wicaksono, Itok