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All Journal Indonesian Journal of Global Health research Bioscientist : Jurnal Ilmiah Biologi
Asmara, I Made Adi Putra
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Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Education Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Nursing Public Health Social Sciences

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Analisis Hubungan Kemampuan Pelayanan Kesehatan dengan Rate Rujukan Puskesmas di Wilayah Kerja BPJS Kesehatan Cabang Mataram Tahun 2024 Asmara, I Made Adi Putra; Saimi, Saimi; Putri, Findi Dwi Ariestania; Swandayana, Putu Gede Wawan
Bioscientist : Jurnal Ilmiah Biologi Vol 12, No 2 (2024): December
Publisher : Department of Biology Education, FSTT, Mandalika University of Education, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/bioscientist.v12i2.13233

Abstract

This study aims to analyze the relationship between healthcare service capacity and referral rates at Puskesmas within BPJS Kesehatan Mataram Branch in 2024. This study used a correlation design with a cross-sectional approach. This design aims to evaluate the relationship between the service capabilities of health centers and referral rates at a certain time. The results of the study showed that Puskesmas with inpatient services tend to have safer referral rates compared to non-inpatient Puskesmas. Non-inpatient Puskesmas often refer more cases due to their limited capacity to manage complex cases at the primary level. The results emphasize the need for increased resources and medical training, especially in non-inpatient Puskesmas, to reduce unnecessary referrals to higher-level hospitals. Strengthening service capacity at Puskesmas is essential to ensure effective primary care and reduce the burden on referral hospitals.
Analysis of Acceptance of Mobile JKN Usage using the Utaut Method in the Working Area of BPJS Kesehatan Branch Mataram Asmara, I Made Adi Putra; Saimi, Saimi
Indonesian Journal of Global Health Research Vol 7 No 2 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i2.5817

Abstract

The low adoption rate of the Mobile JKN application in the operational area of BPJS Kesehatan Mataram Branch represents a major obstacle. The application was developed to improve accessibility and efficiency in digital health services, yet its usage remains low.Objective: This study aims to analyze the factors influencing user acceptance of the Mobile JKN application using the Unified Theory of Acceptance and Use of Technology (UTAUT) framework.Methods:This quantitative study employed a cross-sectional study design. The study population included all users of the Mobile JKN application within the BPJS Kesehatan Mataram Branch operational area, with a sample of 399 respondents selected through simple random sampling. Primary data was gathered using structured questionnaires, while secondary data was sourced from BPJS Kesehatan records. The questionnaire was validated with a significance level (p-value < 0.05) and reliability tested with Cronbach’s Alpha (≥ 0.7). Data analysis was conducted using the Chi-square test for bivariate analysis and regression analysis for multivariate analysis.Results: The results revealed significant relationships between user behavior (use behavior) and performance expectancy (p < 0.001), effort expectancy (p < 0.001), facilitating conditions (p < 0.001), hedonic motivation (p < 0.001), and price value (p < 0.001). However, social influence (p = 0.361) and habit (p = 0.628) were not significantly associated. The results of the multinomial logistic regression test identify that effort expectancy is the dominant factor influencing user behavior.Conclusion: This study concludes that perceived economic value, ease of use, and infrastructure support are critical for enhancing the adoption rate of Mobile JKN. Policymakers need to strengthen user education, simplify the application interface, and enhance technological infrastructure as well as integration with information systems in healthcare facilities to promote broader utilization.
Analisis Hubungan Kemampuan Pelayanan Kesehatan dengan Rate Rujukan Puskesmas di Wilayah Kerja BPJS Kesehatan Cabang Mataram Tahun 2024 Asmara, I Made Adi Putra; Saimi, Saimi; Putri, Findi Dwi Ariestania; Swandayana, Putu Gede Wawan
Bioscientist : Jurnal Ilmiah Biologi Vol. 12 No. 2 (2024): December
Publisher : Department of Biology Education, FSTT, Mandalika University of Education, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/bioscientist.v12i2.13233

Abstract

This study aims to analyze the relationship between healthcare service capacity and referral rates at Puskesmas within BPJS Kesehatan Mataram Branch in 2024. This study used a correlation design with a cross-sectional approach. This design aims to evaluate the relationship between the service capabilities of health centers and referral rates at a certain time. The results of the study showed that Puskesmas with inpatient services tend to have safer referral rates compared to non-inpatient Puskesmas. Non-inpatient Puskesmas often refer more cases due to their limited capacity to manage complex cases at the primary level. The results emphasize the need for increased resources and medical training, especially in non-inpatient Puskesmas, to reduce unnecessary referrals to higher-level hospitals. Strengthening service capacity at Puskesmas is essential to ensure effective primary care and reduce the burden on referral hospitals.
Co-Authors Putri, Findi Dwi Ariestania Saimi, Saimi Swandayana, Putu Gede Wawan