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All Journal International Journal of Economy, Education and Entrepreneurship (IJE3) El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Citizen Research and Development Journal of Ekonomics, Finance, and Management Studies
Andarini, Siska Ayu
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Religion Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Medicine & Pharmacology Social Sciences Other

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Analisis Tata Letak Jalur Keberangkatan Internasional Dalam Pelayanan Penerbangan Internasional di Bandar Udara Internasional Yogyakarta Erdany, Ghupita Seviarta; Andarini, Siska Ayu
Journal of Citizen Research and Development Vol 1, No 2 (2024): November 2024
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jcrd.v1i2.3790

Abstract

Latar belakang penelitian ini didasari oleh perubahan tata letak jalur keberangkatan internasional di Bandar Udara Internasional Yogyakarta yang diakibatkan pandemi covid-19 menjadi tata letak dengan jarak tempuh yang jauh dengan kapasitas yang jauh lebih kecil dengan ditandai berkurangnya jumlah unit-unit pelayanan. Jadwal penerbangan yang bertambah pasca covid-19 menyebabkan beberapa fenomena dalam jalur keberangkatan internasional yang tentunya berdampak langsung terhadap pelayanan yang diberikan petugas berkaitan dengan penggunaan tata letak saat ini Tujuan penelitian adalah mengetahui tata letak awal rencana pembangunan bandar udara, tata letak yang saat ini digunakan, perbandingan antara tata letak yang saat ini digunakan dengan tata letak sebelumnya, dan dampaknya. Metode penelitian adalah kualitatif deskriptif dengan menggunakan data primer dan sekunder. Pengumpulan data dengan metode wawancara, observasi, dokumentasi, dan studi literatur. Data yang terlah dikumpulkan akan di uji menggunakan triangulasi sumber dan teknik. Hasil dari penelitian ini adalah tata letak yang sekarang digunakan merupakan jalur keberangkatan domestik yang kemudian dihubungkan ke jalur keberangkatan internasional melaui swing gate. Tata letak sudah diubah sebanyak dua kali namun masih tetap belum memenuhi standar seperti jumlah minimal fasilitas dan masih terdapat tumpukan antrean penumpang. Penumpang dengan bagasi tertahan harus berputar balik dengan jarak yang jauh untuk melakukan clearance.
IMPLEMENTATION OF FACIAL RECOGNITION TECHNOLOGY AS A SERVICE INNOVATION FOR TRAIN PASSENGERS AT TUGU STATION, YOGYAKARTA Andarini, Siska Ayu; Mediana, Risna
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 2 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i2.387

Abstract

Face Recognition (FR) is a facial recognition technology used for check-in upon train departure. This study aims to determine the implementation of facial recognition technology in the passenger service system and identify the technical and non-technical challenges encountered. This study employed qualitative methods, collecting data using observation, documentation, and interviews. The interview method used was followed by data analysis and development using observations conducted by the author at the Face Recognition Unit at Yogyakarta Main Station during the research period of March-August 2025. The results show that the implementation of Face Recognition (FR) involves registration and data verification in the Access By KAI application or by visiting the departure station directly. Customers can then board directly through face recognition access by scanning their faces with a camera. Implementation of supporting systems and infrastructure with high-resolution cameras for facial scanning and ISO27001-certified cyber protection systems. Technical constraints include lack of stability and performance in the real-time data verification process, lack of accuracy in the lighting system, and the system's lack of sensitivity in recognizing customer data. Non-technical constraints include lack of customer trust, lack of socialization and education, and limited use, especially for toddlers, the elderly, and foreign nationals.
Analisis Persepsi Pengunjung Terhadap Fasilitas Water Refill di Stasiun Semarang Tawang Jawa Tengah Andarini, Siska Ayu; Andeli, Agnes
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 1 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i1.10291

Abstract

This study is entitled “Analysis of Visitors’ Perceptions of Water Refill Facilities at Semarang Tawang Station, Central Java”. The background of this research stems from the provision of water refill facilities by PT Kereta Api Indonesia as an environmentally friendly innovation that supports sustainable transportation, reduces single-use plastic, and promotes a healthy lifestyle. However, its utilization in the field has not been optimal, as many visitors still prefer bottled water for practicality or due to doubts about water quality. The study employed a descriptive qualitative method through observation, interviews, and documentation. Data were collected from visitors with diverse backgrounds as well as station staff. The findings show that the water refill facility at Semarang Tawang Station generally meets standards of cleanliness and comfort, with clear water, well-functioning dispensers, and a relatively clean environment. Nevertheless, some weaknesses remain, such as wet and slippery floors, locations that are less visible due to the absence of clear signs, and dispenser designs that are not child-friendly. Low utilization is also influenced by limited information about the facilities, visitors habits that favor bottled water, and perceptions of quality that remain doubtful despite meeting laboratory standards. Technical obstacles such as malfunctioning taps or water depletion occur infrequently but still reduce user trust. In conclusion, the water refill facility has great potential to support sustainable public services, yet its success depends on the combination of technical quality, visitors trust, and the effectiveness of socialization carried out by station management.
Analisis Persepsi Pengunjung Terhadap Fasilitas Water Refill di Stasiun Semarang Tawang Jawa Tengah Andarini, Siska Ayu; Andeli, Agnes
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 1 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i1.10291

Abstract

This study is entitled “Analysis of Visitors’ Perceptions of Water Refill Facilities at Semarang Tawang Station, Central Java”. The background of this research stems from the provision of water refill facilities by PT Kereta Api Indonesia as an environmentally friendly innovation that supports sustainable transportation, reduces single-use plastic, and promotes a healthy lifestyle. However, its utilization in the field has not been optimal, as many visitors still prefer bottled water for practicality or due to doubts about water quality. The study employed a descriptive qualitative method through observation, interviews, and documentation. Data were collected from visitors with diverse backgrounds as well as station staff. The findings show that the water refill facility at Semarang Tawang Station generally meets standards of cleanliness and comfort, with clear water, well-functioning dispensers, and a relatively clean environment. Nevertheless, some weaknesses remain, such as wet and slippery floors, locations that are less visible due to the absence of clear signs, and dispenser designs that are not child-friendly. Low utilization is also influenced by limited information about the facilities, visitors habits that favor bottled water, and perceptions of quality that remain doubtful despite meeting laboratory standards. Technical obstacles such as malfunctioning taps or water depletion occur infrequently but still reduce user trust. In conclusion, the water refill facility has great potential to support sustainable public services, yet its success depends on the combination of technical quality, visitors trust, and the effectiveness of socialization carried out by station management.
Co-Authors Andeli, Agnes Erdany, Ghupita Seviarta Mediana, Risna