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All Journal Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika
Falia Nur Afifah
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management

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Analisis Kepuasan Pengguna Website Zahira Media Publisher Menggunakan Metode End User Computing Satisfaction (EUCS) Adinda Arininta Loysiana; Shafni Nur Hikma; Falia Nur Afifah; Ito Setiawan
Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika Vol. 2 No. 6 (2024): November: Merkurius: Jurnal Riset Sistem Informasi dan Teknik Informatika
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/merkurius.v2i6.473

Abstract

This study aims to analyze user satisfaction with the website of Zahira Media Publisher, a publishing company that has been operating since 2012. Using a descriptive analysis method and a quantitative approach, this study collected data through a questionnaire designed based on the End User Computing Satisfaction (EUCS) model. The five main variables analyzed include content, accuracy, format, ease of use, and timeliness of information. The results showed that the quality of content and the accuracy of information greatly influenced user satisfaction. In addition, the ease of use of the website is also an important factor that improves user experience. that improves user experience. Although the Zahira Media Publisher website offers a wide range of publishing services, there are some obstacles, especially in the process of registering new user accounts, which can hinder access to key features. This research provides recommendations for improvements in website design and functionality to increase user satisfaction and customer loyalty.
Perancangan Enterprise Architecture Pada Rumah Sakit Umum Harapan Ibu Purbalingga Menggunakan Framework TOGAF Elsa Ayunda Pratiwi; Annisa Suci Octavia; Adinda Arininta Loysiana; Falia Nur Afifah; Tarwoto
Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Vol 9 No 2 (2025): APRIL-JUNE 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jtik.v9i2.3349

Abstract

The development of information technology (IT) is very important in improving the efficiency and quality of health services in public hospitals, such as RSU Harapan Ibu Purbalingga. The TOGAF framework (The Open Group Architecture Framework) offers a structured approach to designing, managing and implementing IT architecture. This research explores the application of TOGAF in IT infrastructure planning at RSU Harapan Ibu to improve operational efficiency and service quality. The methods used include IT requirements analysis, TOGAF-based architectural modeling, and architectural implementation evaluation. The research results show that implementing TOGAF can increase the speed of access to patient information and optimize hospital operations.
Co-Authors Adinda Arininta Loysiana Annisa Suci Octavia Elsa Ayunda Pratiwi Ito Setiawan Shafni Nur Hikma Tarwoto