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All Journal IIJSE Jurnal Akuntansi Hukum dan Edukasi
Munthe, Rahmad Raihan
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Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Penerapan Corporate Culture Bank Sumut Syariah KCP Rantau Prapat Dalam Presfektif Islam Munthe, Rahmad Raihan; Siregar, Nurul Inayah
Jurnal Akuntansi Hukum dan Edukasi Vol 1, No 2 (2024): November 2024
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jahe.v1i2.3825

Abstract

Penerapan budaya perusahaan di Bank Sumut Syariah KCP Rantau Prapat dalam perspektif Islam merupakan upaya untuk mengintegrasikan nilai-nilai syariah ke dalam praktik operasional dan manajerial. Budaya perusahaan di bank ini mengedepankan prinsip-prinsip etika Islam yang tercermin dalam motto dan kebijakan internal. Meskipun beroperasi di bawah naungan bank konvensional, upaya untuk menegakkan sistem muamalat sesuai syariah tetap menjadi fokus utama. Penelitian ini mengidentifikasi bahwa budaya perusahaan yang baik harus didasarkan pada akhlak yang mulia, disiplin kerja, dan komitmen untuk melayani masyarakat sesuai ajaran Islam. Dengan melaksanakan prinsip-prinsip syariah, Bank Sumut Syariah tidak hanya memenuhi kebutuhan finansial masyarakat tetapi juga berkontribusi pada pembangunan ekonomi daerah secara berkelanjutan. Implementasi disiplin kerja yang kuat di kalangan karyawan menjadi kunci untuk mencapai tujuan organisasi. Hasil penelitian menunjukkan bahwa penerapan budaya perusahaan yang berlandaskan nilai-nilai Islam dapat meningkatkan kualitas layanan dan kepuasan nasabah, sekaligus menciptakan lingkungan kerja yang produktif dan harmonis. Pentingnya evaluasi dan penyesuaian teori serta praktik dalam pendidikan perbankan syariah juga ditekankan untuk memastikan bahwa lulusan siap menghadapi tantangan di dunia kerja yang semakin kompetitif.
Effectiveness of Services at Bank Sumut KCP Syariah Rantauprapat Munthe, Rahmad Raihan
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.7481

Abstract

This research aims to analyze the effectiveness of the services provided by Bank Sumut Syariah in meeting customer needs for sharia banking services. This research uses a descriptive qualitative approach by collecting data through interviews with banks, customers and employees such as tellers and customer service. The research results show that Bank Sumut Syariah's services are classified as effective in several aspects such as transparency of information, friendliness of officers, and ease of access to services. However, there are still several obstacles such as limited digital service features and lack of delivery of promotional information that need to be improved so that services are more optimal. Apart from that, customers also face various technical obstacles such as frequent disruptions to mobile banking services, system delays during digital transactions, and suboptimal ATM availability. This shows the need for improvements in technological infrastructure and more effective service communication strategies in the future. This research also highlights the importance of ongoing officer training and efforts to expand education to the public to understand the advantages of sharia-based services.
Co-Authors Nurul Inayah