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Perancangan Pelaporan Beasiswa Online BPJS Ketenagakerjaan Kepada Ahli Waris Menggunakan Design Thinking Gunawan Purnomo; Asep Taryana
COMSERVA : Jurnal Penelitian dan Pengabdian Masyarakat Vol. 4 No. 9 (2025): COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/comserva.v4i9.2795

Abstract

Program beasiswa BPJS Ketenagakerjaan bertujuan memberikan dukungan pendidikan kepada ahli waris dan anak peserta BPJS Ketenagakerjaan. Namun, pelaporan program ini masih dilakukan manual dengan mendatangi Kantor Cabang BPJS Ketenagakerjaan. Penelitian ini bertujuan untuk merancang prototipe sistem pelaporan beasiswa dengan pendekatan design thinking, yang berfokus pada kebutuhan pengguna dan penyediaan solusi inovatif. Metode penelitian mencakup lima tahapan: empathize, define, ideate, prototype, dan test. Bahwa pelaporan Beasiswa ke Kantor Cabang BPJS Ketenagakerjaan tetap perlu dilakukan sebagai bentuk verifikasi kelayakan anak penerima manfaat beasiswa masih berhak mendapat beasiswa tetapi implementasi pendekatan design thinking memberikan solusi yang tidak hanya dari sisi internal BPJS Ketenagakerjaan tetapi juga memberikan monitoring terhadap ahliwaris. Sistem ini diharapkan dapat meningkatkan kepercayaan pemangku kepentingan terhadap program BPJS Ketenagakerjaan
Strategy Architecture of Business Development at Toyota Learning Center Galang Prakasa Yusuf Putra; Nimmi Zulbainarni; Asep Taryana
Asian Journal of Social and Humanities Vol. 3 No. 5 (2025): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v3i5.498

Abstract

Toyota Learning Center (TLC) has the potential to grow further due to market demand. However, in 2023, Toyota Learning Center experienced a significant decline in profitability and a low client retention rate. This reflects the challenges faced by the Toyota Learning Center in maintaining business growth and profitability amid the ever-changing market dynamics. This study aims to analyze the competency gap using the Importance-Performance Analysis matrix, analyze internal & external factor and design the strategic architecture for the business development of the Toyota Learning Center. Based on the gap analysis results, there are 9 parameters related to the curriculum, training facilities, instructors, and business expansion in quadrant I that need to be prioritized (high level of importance but require performance improvement).  From the results of internal and external analysis, simulation-based facilities and comprehensive development programs are resources that provide a sustainable competitive advantage. Partnerships with VR/AR technology suppliers are opportunities that need to be optimized, and content plagiarism by other companies is a threat that needs to be minimized. The Strategic Architecture is structured over the period from 2025 to 2030, grouped into three stages: strengthening competencies, business growth, and excelling performance, to achieve the vision and mission of the Toyota Learning Center as a provider of the best learning experience in the automotive and cross-industry sectors.
Implementation of Sustainable Management-Based Design Thinking to Reduce Flower Board Waste in Higher Education Sabrinadiza Balya; Elina Sabella Ambari; Annisa Rachmah; Asep Taryana
Journal of Educational Management Research Vol. 4 No. 6 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i6.1508

Abstract

Universities pursuing Green University status often face a critical conflict between sustainability mandates and the deep-seated cultural tradition of receiving floral boards (papan bunga), which generates massive, unmanageable waste. This study applies the Design Thinking methodology to resolve this cultural-environmental conflict at a state university in South Tangerang. Through the Empathize and Define stages, the study identified that the root problem lay not in waste management, but in the cultural habit of sending physical tokens. Consequently, the Ideate phase formulated a "Dual-Strategy Approach": a Primary Prototype (Official Appeal for Substitution) to eliminate the waste source, and a Secondary Prototype (Standardized Handling SOP) as a contingency for waste management. Field testing of the Primary Prototype during the Rector's Inauguration achieved a 100% reduction in waste, reducing floral board deliveries from over 300 to zero, substituting 317 tree seedlings and digital greetings. Given this absolute success in prevention, the Secondary Prototype (SOP) was not operationally executed but was validated as a necessary blueprint for future compliance risks. While the intervention effectively eliminated the waste source, the high volume of substituted seedlings introduced a new logistical challenge regarding land allocation. The study concludes that shifting the operational focus from downstream handling to upstream prevention via formal policy nudging is the most effective strategy for achieving genuine zero-waste targets in academic institutions.
Designing a Point-Based Skincare Packaging Recycling Model Through Design Thinking: Implications for Educational Management Hana Rania Shaliha; Dinda Azahra Ichwan; Nurul Fitri Tiara; Asep Taryana
Journal of Educational Management Research Vol. 5 No. 1 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i1.1588

Abstract

This study aims to design a point-based skincare packaging recycling model using the Design Thinking approach to address the persistent intention–action gap in consumer recycling behavior. The research also explores how circular business practices can be integrated into educational management, particularly in sustainability education and green campus initiatives. A mixed-methods design was employed, combining a survey of 60 consumers with semi-structured interviews involving local skincare SMEs. The Theory of Planned Behavior and circular economy principles were used to analyze the roles of awareness, perceived ease, incentives, and behavioral intention. Results indicate that although environmental awareness is high (≈95%), actual recycling participation is low (16%). Accessibility barriers and insufficient incentives emerged as the strongest predictors of participation intention. Through iterative Design Thinking stages, this study developed the Circular Chain Return & Reward (CCRR) model, which incorporates QR-based tracking, drop-point networks, point rewards, and transparent digital reporting. Simulation findings show that more than 90% of respondents would participate when convenience and tangible rewards are provided. The model offers managerial implications for skincare SMEs and educational institutions by strengthening sustainability management, increasing stakeholder engagement, and supporting curriculum or program development related to environmental responsibility.
CampusPlay: Leveraging Community-Based Digital Innovation to Boost University Students' Sports Engagement Ammie Aprilliani; Rachmawati Pertiwi Iriani; Dirrie Nabhila Ginting; Asep Taryana
Journal of Educational Management Research Vol. 5 No. 1 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i1.1593

Abstract

This study aims to develop a community-based digital innovation to enhance university students' participation in sports activities. Despite the widespread use of digital technology, students often struggle with limited information, coordination issues, and a lack of collaborative platforms. Using the design thinking approach, the research focuses on the development of the "CampusPlay" application. The study follows the four stages of design thinking: empathize, define, ideate, and prototype, excluding the testing phase. The findings suggest that students require a digital platform to help find sports partners, manage schedules, and implement a deposit-based payment system to improve commitment. The CampusPlay wireframe incorporates key features, such as "Find Partner" and "Create Match," promoting social collaboration and efficient management of campus sports activities. The design thinking methodology proves effective in creating user-centered, community-driven digital solutions that foster social sustainability within the university context.