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All Journal JURNAL PENDIDIKAN TAMBUSAI Journal of Management, Economic, and Accounting
Silaban, Lusi Winda
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Pengaruh Teknologi terhadap Pendidikan di SMK Swt. Dharma Bhakti Malay, Irvan; Nababan, Kartika Novelia; Silaban, Lusi Winda; Rajagukguk, David Steven; Fahlevi, Feza
Jurnal Pendidikan Tambusai Vol. 9 No. 1 (2025)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v9i1.24958

Abstract

Seiring berjalannya waktu teknologi dalam dunia pendidikan mengalami berbagai perkembangan, dimana segala hal sudah memanfaatkan teknologi untuk mempermudah segala pekerjaannya, termasuk dalam dunia Pendidikan seperti sekarang semakin banyaknya sekolah menengah kejuruan yang di bangun itu menjadi bukti bahwa teknologi pendidikan yang ada di Indonesia semakin lama semakin maju, karena sekolah kejuruan mengunakan alat dan media dalam melakukan pembelajaran yang di lakukan disekolah. Hasil dari penelitian ini menunjukkan teknologi berpengaruh posiitif dan signifikan terhadap Pendidikan di SMK swt. Dharma Bhakti siborong-borong dengan metode yang dilakukan oleh peneliti ialah metode kualitatif atau metode yang dilakukan dengan pengamatan dan waawancara pada siswa.
The Influence of Product Quality, Service Quality, and Customer Trust on Customer Satisfaction in the Shopee Application Silaban, Lusi Winda; Diana, Yana; Saragih, Megasari Gusandra
Journal of Management, Economic, and Accounting Vol. 5 No. 2 (2026): April
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v5i2.1609

Abstract

The purpose of this study is to determine whether product quality partially has a positive and significant effect on customer satisfaction in the Shopee application. Does service quality partially have a positive and significant effect on customer satisfaction in the Shopee application? Does customer trust partially have a positive and significant effect on customer satisfaction in the Shopee application? Do product quality, service quality, and customer trust simultaneously have a positive and significant effect on customer satisfaction in the Shopee application? The research method is quantitative associative research with the help of the SPSS program. This study uses multiple linear regression. The sample in this study was 96 respondents. The results show that product quality partially has a positive and significant effect on customer satisfaction in the Shopee application. Service quality partially has a positive and significant effect on customer satisfaction in the Shopee application. Customer trust partially has a positive and significant effect on customer satisfaction in the Shopee application. Product quality, service quality, and customer trust simultaneously have a positive and significant effect on customer satisfaction in the Shopee application.
Co-Authors Diana, Yana Fahlevi, Feza Malay, Irvan Nababan, Kartika Novelia Rajagukguk, David Steven