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All Journal Dinasti International Journal of Education Management and Social Science Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Iwan H.P. Manoppo
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Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences

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Peran Manajemen Sumberdaya Manusia dalam Meningkatkan Kinerja Karyawan di Kantor Unit BRI Modayag Iwan H.P. Manoppo; Sicilya C. Mokoginta; Erna Manoppo; Jumie S. L. Mokoginta; Reza Apreliah Dg. Matara; Mohammad Afdal Mamonto
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 1 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i1.6891

Abstract

The role of human resource management (HRM) significantly influences the improvement of employee’ performance at BRI Unit Modayag. Effective HRM determines to what extend employees work and demonstrate competence in related fields. This study aims to determine the role of HRM in improving employee performance at BRI Unit Modayag. The type of this research is field research by using interview and documentation methods. The nature of this research is descriptive qualitative with inductive analysis. The results show that HRM significantly impacts the improvement of employee performance, it is proved by the increase in the number of customers. HRM implementation includes recruitment, selection, training, and compensation.
Identifying the English Language Skills Training Needed by Tourism Practitioners for Optimizing Tourism Development in Bolaang Mongondow Regency Reza Apreliah Dg. Matara; Iwan H.P Manoppo; Jirnia Kasehung
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5619

Abstract

This study aims to identify the English language skill needs of tourism practitioners in Bolaang Mongondow Regency to support regional tourism development. The research employed a qualitative descriptive method using a needs analysis approach, strengthened with a SWOT analysis. Data were collected through questionnaires, semi-structured interviews, and observations involving 50 tourism practitioners. The findings reveal that most practitioners possess limited English proficiency, particularly in speaking and listening. Demographic factors, most participants being over 50 years old and only educated up to senior high school, contribute to the low level of competence. The study further shows that the most essential skills are speaking for tourism services, listening for understanding international visitors’ requests, and mastering tourism-specific vocabulary. Based on these results, a preliminary English training model was designed within the framework of English for Specific Purposes (ESP), emphasizing simulations, role-play, and contextual vocabulary enrichment. SWOT analysis was applied to ensure the training design not only addresses existing weaknesses but also leverages local strengths while opening opportunities for tourism development.
Co-Authors Erna Manoppo Jirnia Kasehung Jumie S L. Mokoginta Mohammad Afdal Mamonto Reza Apreliah Dg. Matara Reza Apreliah Dg. Matara Sicilya C. Mokoginta