Claim Missing Document
Check
Articles

Found 4 Documents
Search

Analisis Kepuasan Konsumen di PT. Royal Bestindo Shakti Raga Aquino; Eka Febrianata; Heri Sapari Kahpi
JURNAL RISET MANAJEMEN (JURMA) Vol 2 No 4 (2024): December : Jurnal Riset Manajemen
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jurma.v2i4.2997

Abstract

This study aims to explore the influence of product quality and brand image on consumer satisfaction levels. The explanatory research approach, with data obtained by distributing questionnaires. The sampling technique uses the Slovin formula, a sample of 94 respondents. The method is carried out quantitatively. Based on descriptive analysis, information is obtained regarding product quality and brand image in relation to consumer satisfaction. Partial tests show that product quality and brand image have a positive and significant influence on consumer satisfaction. In addition, the results of the simultaneous test inform that there is a positive and significant influence of both variables on consumer satisfaction.
Tata Kelola Zakat dan Kepercayaan Institusional:Studi Persepsi Muzakki (ASN) terhadap BAZNAS Provinsi Banten Heri Sapari Kahpi; Amiruddin, Suwaib
Jurnal Silatene Sosial Humaniora Vol. 3 No. 2 (2025): September
Publisher : Suwaib Amiruddin Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53611/3y1rv328

Abstract

The success of zakat institutions in modern Muslim society is strongly influenced by the quality of governance and the level of trust among Muzakki (zakat payers). This study aims to examine the relationship between zakat governance and institutional trust, focusing on public perceptions of BAZNAS (Badan Amil Zakat Nasional) as the official zakat management body in Indonesia. Using a quantitative approach with 90 respondents from the State Civil Apparatus (ASN), the research applies Structural Equation Modeling (SEM) to analyze the effects of governance dimensions—transparency, accountability, participation, and efficiency—on institutional trust. The findings indicate that zakat governance has a positive and significant impact on public trust, with transparency and accountability emerging as dominant factors. These results contribute significantly to strengthening the legitimacy and effectiveness of formal zakat institutions in Indonesia. Theoretically, this study enriches the literature on zakat governance by offering an integrative model that links public perceptions with institutional trust
Supremasi Konstitusi dan Politik Legislasi KUHP Nasional: Analisis Hukum Tata Negara terhadap UU No. 1 Tahun 2023 Riska Arianti; Wahyu Zaelani; Heri Sapari Kahpi; Nita Farhaturrahmah
Lex: Journal of Social Sciences and Humanities Perspectives Volume 1 Issue 1, 2026
Publisher : Ell Publication & Research Center for International Development Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The enactment of the New Indonesian Criminal Code through Law No. 1 of 2023 represents a significant milestone in the reform of national criminal law and reflects a strategic direction of Indonesia’s legal policy. However, as a comprehensive and codified statute, the New Criminal Code raises constitutional questions regarding its alignment with the principle of constitutional supremacy under the 1945 Constitution. This study aims to analyze the constitutional position of the New Criminal Code within Indonesia’s legal hierarchy and to examine the political-legal dynamics that shaped its legislative formation. Employing normative legal research with statute, conceptual, and historical approaches, this study analyzes primary, secondary, and tertiary legal materials using qualitative normative analysis and deductive legal reasoning. The findings reveal that while the New Criminal Code formally complies with the constitutional framework, several strategic provisions demonstrate potential tensions with constitutional principles, particularly in relation to freedom of expression, legal certainty, and the limitation of fundamental rights. Moreover, the legislative process of the New Criminal Code reflects a strong configuration of political power, ideological narratives, and limited substantive public participation, which affects its constitutional legitimacy. This study concludes that the constitutional validity of the New Criminal Code depends not only on its formal enactment but also on its substantive consistency with the values of constitutionalism. Strengthening constitutional review mechanisms and reorienting future criminal law legislation toward a more constitutionally grounded approach are essential to ensuring the supremacy of the Constitution in Indonesia’s legal system.
Strategi Digital Marketing terhadap Student Enrollment: Peran Mediasi Citra Institusi pada Perguruan Tinggi Swasta di Kota Serang Raga Aquino; Aldy Wirawan; Heri Sapari Kahpi
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 5 (2026): September: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i5.2686

Abstract

Digital transformation has significantly changed the way prospective students seek information and evaluate alternative higher education institutions. This requires private universities to develop more effective digital marketing strategies to enhance their competitiveness. Despite the growing application of digital marketing in higher education, research explaining the mechanisms by which digital marketing strategies influence student enrollment decisions, particularly through the mediating role of institutional image, remains relatively limited. This study aims to analyze the direct and indirect effects of digital marketing strategies on student enrollment through institutional image at private universities in Serang City, Indonesia. The study employed a quantitative approach with an explanatory research design. Data were collected through questionnaires distributed to new students selected using purposive sampling and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that digital marketing strategies positively influence institutional image and student enrollment. Institutional image also positively influences student enrollment and acts as a partial mediator in the relationship between digital marketing strategies and student enrollment. These findings demonstrate that effective digital marketing strategies can not only directly improve prospective students' enrollment decisions but also through the creation of a positive institutional image. This research contributes to the development of higher education marketing literature by explaining the role of institutional image as a mechanism linking digital marketing strategies to increased student enrollment. Practically, the research findings provide recommendations for higher education administrators to integrate digital marketing strategies with strengthening institutional image, improving academic quality, and managing reputation to sustainably increase competitiveness and the number of new students.