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All Journal Journal of Fisheries and Marine Applied Science JAMBIS : Jurnal Administrasi Bisnis
Alamsyah, Riky
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Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Environmental Science Social Sciences

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The Application of Cleaner Production in The Small Industry of Amplang Sembelan Crackers in Kuala Village, Selakau Sub-District, Sambas District Atasasih, Astin; Furwaningsih, Sri Vera; Mentari; Nurizwan; Alamsyah, Riky; Aqilah, Nuriqlima
Journal of Fisheries and Marine Applied Science Vol 2 No 3 (2024): OCTOBER
Publisher : PAKIS JOURNAL INSTITUTE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58184/jfmas.v2i3.388

Abstract

Clean production in industry is implemented to increase efficiency and profits, while preserving the environment. In the marine and fisheries sector, solid waste is often produced such as bones, shells, skin and fish heads. One example of a fishery product processing business is the production of amplang crackers, which not only have economic value, but also produce waste. Research on the amplang home industry in Kuala Village, Selakau District, Sambas Regency was carried out through field surveys and direct interviews with industry players. In the process of making amplang cracker, the initial stage begins with preparing the raw materials, weeding the mackerel fish, kneading, frying the amplang cracker. The resulting fish skin waste is reprocessed by drying it in the sun like salted fish, while the unprocessed waste is disposed of in landfills or usually directly through pipe disposal. The process of processing Amplang crackers generally does not produce a lot of waste. However, efficiency and cleanliness in the manufacturing process can still be improved. One effort that can be made is to create an SOP (Standard Operating Procedure) for processing amplang crackers and arrange the layout of the equipment used.
Pengaruh Kualitas Pelayanan, Brand Ambassador dan Brand Image Terhadap Kepuasan Konsumen Dengan Brand Image Sebagai Variabel Moderating (Studi Kasus di J&T Cipinang Muara) Hermansyah, Hermansyah; Alamsyah, Riky
JAMBIS : Jurnal Administrasi Bisnis Vol. 4 No. 6: Desember 2024
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v4i6.4801

Abstract

The rise in online shopping among Indonesian society has driven the growth of the logistics sector, particularly in parcel delivery services. J&T Express is a parcel delivery company that had the largest shipment volume in 2022 and achieved the highest Top Brand recognition in 2023. J&T Express must continue to grow and develop to avoid being surpassed by other logistics service companies. One way to develop a good strategy is by understanding the factors that influence customer satisfaction with the service. Previous research has identified several factors influencing customer satisfaction, including service quality, brand ambassador, and brand image. The number of respondents in this study was 150, all of whom had used J&T Express services. The method used in this research is Structural Equation Modeling (SEM) with a Partial Least Squares (PLS) approach. The results of this study indicate that service quality and brand image have a positive and significant effect on customer satisfaction. On the other hand, the brand ambassador does not have a positive and significant effect on customer satisfaction.
Co-Authors Aqilah, Nuriqlima Atasasih, Astin Furwaningsih, Sri Vera Hermansyah Hermansyah Mentari Nurizwan